Program Manager
Freetrade
London, UK
6d ago

At Freetrade, we believe investing should be open to everyone. It’s one of the best ways to grow your savings, but for a lot of people, investing seems complicated, expensive and out of reach.

We want to change all that, which is why we're on a mission to get everyone investing!

We're a technology company that brings simple, free stock investing to all. We’ve built a beautiful investing app to trade in real shares, with zero commissions in a fluid, mobile-first experience.

We’re not building an app for day-trading. We will never offer things like leveraged derivatives which are proven to lose the majority of customers their money.

We’re building an app that can offer the means to achieve better, long-term financial outcomes and maybe even help chip away at one of the biggest issues of this generation; financial inequality.

As the first challenger stockbroker to disrupt the £1.2 trillion UK retail investment market, we’re poised to expand into Europe in 2021, with a Headquarters in Stockholm, Sweden.

We have recently completed our £35m Series B funding round, led by Left Lane Capital with L Catterton, and existing investor Draper Esprit.

Complimented by our 2020 crowdfunding round, this brings our total funding to £74m so far and we’re just getting started.

We have also successfully launched various new revenue streams over the past few months, including our premium Plus’ membership and self invested personal pensions.

We are on track to double in size from 120 people to 200+ by the end of the year. Our customer numbers are 600,000 and counting, and we are receiving upwards of 4,000 new customer sign ups per day as of March 2021.

We’re looking for an experienced Program Manager to join our Business Operations team. You'll be one of the first hires into this growing team, and take ownership of a range of strategic initiatives.

You’ll lead complex projects from conception through to implementation, helping drive efficiencies and enabling us to meet our ambitious objectives.

You will :

  • Work cross-functionally across the business to progress key work streams, providing project leadership and removing blockers
  • Work alongside our Business Operations Lead to deliver the company’s big bets, this could be European expansion, or Crypto trading.
  • Investigate, scope and build business cases for technical and operational process improvements
  • Lead new product launches, coordinating across operations, product, marketing, data, compliance and finance teams to ensure optimal delivery for both the business and our customers
  • Work closely with the product team to support the prioritisation of competing needs across the business, using data to drive your decisions
  • Track and monitor project success, conducting retrospectives from an operations perspective
  • Negotiate with and manage relationships with third party providers
  • Develop strategy documents to be shared with the senior leadership team
  • Build strong relationships across the different teams in the business, becoming a trusted operational partner
  • Be a key contributor to the Operations function at Freetrade, helping us to grow the function, develop new and better ways of working, and ensure we’re always thinking about what’s next for Freetrade.
  • About you :

  • You’ll be an organised, strategic thinker who thrives working across teams to implement complex initiatives
  • You have 3+ years experience in one of the following areas :
  • Management consultancy
  • Financial services
  • Fast growing customer-centric tech company (fintech is a plus!)
  • You’re adept at working across all levels of a business, collaborating effectively with both technical and non-technical stakeholders
  • You’re always thinking of the big picture, whilst possessing an understanding of all the detail that sits beneath it
  • You apply a commercial lens to your thinking,
  • You have a passion for technology, and a solid understanding of how it can drive better business or customer outcomes
  • You’re comfortable with ambiguity, and stay calm in a fast moving environment
  • You’re an excellent verbal and written communicator, who is happy presenting to senior business leaders
  • You’re team-oriented, keen to share your knowledge and open to giving (and receiving) continuous feedback
  • You’re people person and enjoy facilitating connections between different teams to solve problems
  • You’re eager to learn new skills and are constantly looking for new ways to expand your professional knowledge
  • You care about impact, love a challenge, and take ownership of your work
  • Logistics :

    The application process consists of a 4 stage process :

  • An initial phone interview with one of our internal Talent Specialists,
  • A hiring manager screen with our Business Operations Lead,
  • Presentation of a task to the hiring manager and our Director of Operations
  • A cultural and behavioural interview with cross functional team members.
  • We offer a competitive salary plus stock options and lots of other benefits.

    You’ll have a stake in the company you’re building, with stock options benchmarked to US companies.

    We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you.

    We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog.

    Please note we are not accepting agency CVs.

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