IT Systems Supervisor
Just IT Recruitment Ltd.
City of London
1d ago

Are you an IT Supervisor with at least three years of experience in working with systems in a supervisory position and are looking for an exciting new role?

About the company

I am currently working with an established wealth management firm based in the heart of London.

Position Overview

Having made their mark within the industry, this fast-growing wealth management firm is looking for an IT Supervisor to join their team!

Responsibilities

  • Ensure the Helpdesk is monitored, and jobs are dealt with appropriately, and escalated if required.
  • Encourage the London team communication, enhancing excellent team collaboration and work ethics.
  • Provide staff mentoring
  • Ensure important business applications have sufficient knowledge and coverage across the team.
  • Take active part in group technical meetings and ensure that the company‚Äôs in line with practices and initiatives.
  • Arrange holiday and sickness cover when necessary, adjusting staff start and end times so that the business is supported for the core hours.
  • Ensuring that the IT team communicates to the business users.
  • Ensure protocols and procedures are followed by the team.
  • Ensure the meeting room equipment is maintained and checked that it is operational for the business.
  • Ensure regular meetings and communication across the team so that issues and challenges can be discussed.
  • Ensure the companies IT Asset register is maintained, flag well in advance for any significant expenditure.
  • Monitor major projects and ensuring appropriate planning and testing has been covered, ensure change controls in place covering this information
  • Provide support for remote offices.
  • Report to Head of Risk any IT major business impacts, ensure these are logged on the Helpdesk and appropriate follow up action completed.
  • Candidate Requirements

    Essential Skills and personal qualities

  • Appropriate IT experience, preferably with 3 years in a supervisory role.
  • Proficient in a wide range of IT disciplines
  • Good written and oral communication skills
  • Good business knowledge or ability to understand new concepts and thought processes
  • Independent working
  • Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.

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