Customer Service Advisors. Location : Leeds City Centre. Salary : £20,155 per annum. Hours of Work : 35 hours, 12pm - 8pm Monday -
Thursday and Friday, 9am - 5pm. Start Date : 25 / 3 / 19. About the Company : . Every year our client helps 620,000 people resolve problems, repay debts and rebuild lives.
They employ over 1,500 colleagues and across their 25 year history they've helped millions of people on their journey to becoming debt free.
This is an exciting time to join their Debt Advice team as following the last five years of sustained growth, they're working on an ambitious three year transformation journey which will see them changing the way they work, helping them to help even more people become debt free.
They are looking to recruit Debt Advisors for a rewarding and dynamic role at their Leeds City Centre Office. With this role you would become a part of the UK'S largest provider of genuinely free independent debt advice and managed solutions.
About the Customer Service Advisor Role : . You'll support and advise clients on the most suitable solutions to their circumstances (doing so by phone or online), giving empathy and creating a rapport while retaining an objective and realistic approach.
You'll need to demonstrate excellent communication skills, along with the ability to quickly analyse and react to complex problems, recommending the most suitable solutions.
The start date for this role will be 18th February 2019. To give you the best possible start you'll spend your first six weeks in a training academy, giving you the skills and knowledge, you'll need to be able to help our clients.
Customer Service Advisor Requirements : .