Why this role matters
This role brings together the UK’s best fixed network and the UK’s best mobile network to create a first in market solution for SME businesses.
We are already market leaders and award winners with our current Hybrid offering (4G Assure) your role will be to take us to the next level;
pioneering a new type of connectivity in the UK, which only BT can provide. You’ll be at the heart of BT’s strategy, leading the business to deliver our vision, with all the senior exposure that brings.
What you'll be doing
Develop the Product Requirement Document for the solution to meet the needs of the market.
Define the features and requirements of the product / solution for input into Customer Experience Design and Technology.
Accountable for the development production of business case £30m-£40m p&l
Where solution is more than one product areas will take a lead on designing the multi product solution
Manage the complexity of developing the solution and makes trade off decision to get to the optimum solution design. Balances between multiple products.
i.e. how to assess the trade off’s and make the optimum recommendation of the solution.
Accountable for the Product lifecycle and planning for product area
In-life product management
Develop replacement products for migrations, update the products
Work on solutions less well defined and uses knowledge to design innovative solutions to meet the needs to the customer and market,
Work collaboratively with CX on total solution journey
Recommends vendors to use for developing the product / solution
Work with service on optimum service model for the product solution provide input
Co-ordinate and collaborate with a virtual team of CX Designers, Process Designers, Digital UX Designers and Technology to develop the product / solution
We'll also need to see these on your CV
Product, project and supplier management
Collaborative approach : Excellent communication skills, ability to manage multiple stakeholders and projects, working to tight deadlines
Customer focused and excellent commercial acumen
Portfolio and Market knowledge : Detailed understanding of broadband and mobile technologies and devices, knowledge of BT & Competitor landscape in Broadband.
Problem solving : Ability to trade off complex requirements and recommend solutions. Ability to resolve complex issues in a timely and cost effective manner