Marketing Automation Manager
thetrainline.com
London
2d ago

Trainline is an innovative, tech business with a mission to bring together the world’s rail, coach and other travel services into one simple experience.

We aim to make travel easier and more accessible, encouraging people to make more environmentally sustainable travel choices .

We’re hugely proud to be the world’s leading independent rail and coach travel platform and rank among the highest-rated travel and ticketing apps globally.

Today, we offer our customers travel to thousands of destinations in and across 45 countries in Europe and beyond . That’s more than £3.

7 billion in ticket sales annually, and over 90 million visits to our apps and websites each month. In another major milestone, Trainline listed on the London Stock Exchange in June 2019 and is now part of the FTSE 250 .

Our culture is central to our success . We’re driven to sustain our phenomenal growth from recent years, and this means we’re always working closely and collaboratively to turn our ideas into reality.

It’s this sense of pace , innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will change travel for the better .

We’re looking for a highly motivated and dedicated individual, with a continuous improvement mindset, to drive automation of processes within our engagement team.

The ideal candidate will be technically minded, be process driven, and have a solid understanding of data and CRM. The role requires close collaboration with CRM Campaigns, Data and Marketing Technology teams.

Knowledge & Experience

  • Proven experience identifying opportunities to improve efficiency though process automations.
  • An excellent working knowledge of client-side scripting (HTML, CSS, Javascript). Experience in Liquid would be ideal.
  • Strong understanding of algorithms, data structures and how they can best used to power CRM campaigns.
  • Knowledge of the MarTech landscape and the direction the industry is moving.
  • Good understanding of how APIs work. Experience in working with APIs using programming language to extract, manipulate and calculate data from APIs.
  • Ideally good experience and working knowledge of Braze or other ESP.
  • Experience with pre / post campaign reporting.
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