Service Manager - FHC - Birmingham

Lifeways

West Midlands

3d ago

Job Description

The post holders will need to promote an enabling environment, ensuring high standards of professional practice, whilst achieving compliance with external regulatory standards.

You will provide specific management, support, advice and motivation to staff teams to ensure that the people who use are services are supported to be as independent as possible and achieve their goals.

We are looking for people to join us to help achieve our aim of delivering a truly person-centred support service.

To succeed in this role, you will need to have to have relevant professional Qualification at Level 5 in Care or Management e.

g. NVQ / SVQ 5, QCF Level 5 Award Certificate or Diploma, HNC, HND, or a Level 4 in Care or Management e.g. NVQ / SVQ 4, QCF Level 4 Award, Certificate or Diploma (also known as BTEC Professional Award, Certificate, Diploma), BTEC Professional Diploma Certificate or Award and working towards a professional Qualification at Level 5 as above.

You will also need to have a minimum of four years’ experience preferably within the relevant field and a minimum of three years’ management experience.

You will possess good time management skills and be IT literate. You will be committed to reporting on Service User outcomes and organisational KPI reporting.

In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to staff and person-centred approaches to the people who use our service.

At Lifeways we value our staff and work hard to develop their skills through the provision of training and support. We are expanding and so there are real opportunities for career development.

As well as a commitment to your learning and development, we also offer the opportunity to join, subject to conditions, a company pension plan.

If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you.

Lifeways is an equal opportunities employer regulated by the CQC.

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