Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices.
Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Delivering the exceptional, every day
Our purpose : our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people : a place to work where you can thrive and be your best every day.
Our promise to our customers : a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture our core values and how we behave :
o We are one Mitie : we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust : integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated.
We are proud to work for Mitie.
o We go the extra mile : whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
o Our diversity makes us stronger : we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights.
Everyone at Mitie has a voice and is treated as an equal.
o Our customers’ business, is our business : we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Knowledge of relevant proceedures
Level of customer Service
Health and safety awareness and knowledge
Job objectives and responsibilities
The maintenance of engineering service and fabric related issues on the Contract.
The identification of additional works, and implementing on authorisation.
Carry out planned preventative maintenance on engineering services and fabric as required.
Carry out planned and reactive maintenance of the building fabric as required
Carry out escorting duties of sub-contractors as and when required
Control of water testing regimes and upkeep of the water log book.
Procure materials and equipment to carry out works through the Supervisor or Manager.
Complete work sheets for works undertaken and obtain authorisation from the Clients representative.
Advise Client of minor additional works and compile estimates through the Supervisor or Manager.
Attend call outs / breakdowns, carry out fault diagnosis, repair or advise as required.
Be available to carry out necessary works outside normal hours with additional remuneration
To ensure the company Health and Safety policy is adhered to.
To undertake additional duties in line with capabilities as required
To ensure compliance with the MITIE Maintenance Quality Management System as it applies to this position
Window based Programmes (requires Strong PC skills).
Strong interpersonal skills, both written and vocal