Business Analyst
NFU Mutual
Stratford upon Avon, GB
4d ago

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.

Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution.

They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable so we are successful now, and in the future.

The Role

We are looking for a Business Analyst for a period of 24 months on a fixed-term contract basis to join a large general insurance business transformation and re-platforming programme.

We are looking for a business analyst to :

  • Apply previous experience of Guidewire PolicyCenter implementations to inform the analysis approach and enable a successful transition into the build phase of the programme.
  • Work as part of a team defining and documenting to be’ business processes across all our General insurance business capabilities and policy administration lifecycle stages.
  • Draw on information from various internal sources to ensure processes are aligned to business objectives and key design decisions.
  • Identify system requirements arising from to be processes and document in user story format.
  • Job Specification

  • Identify, establish and maintain beneficial working relationships with stakeholders to enable the effective delivery of Business Analysis services.
  • Model the business and business processes to aid understanding of the business needs, perform analysis against the business process to clarify the impacts of proposed solutions in order to establish costs, risk and options and make appropriate recommendations.
  • Apply analytical skills to elicit, validate and prioritise accurate business requirements and present these requirements in a manner that is concise, traceable and flexible.
  • As well as defining the technical deliverables in order to meet the needs of the project, business change or stakeholder.
  • Produce, and agree with stakeholders; work packages, estimates and analysis plans that meet the needs and scope of the requirements and identify key dependencies.

  • Clearly communicate expectations with stakeholders, business sponsors, project teams and vendor resources to ensure project and business objectives are met and that defined and agreed scope is controlled.
  • Person Specification

  • Experience of delivering business analysis in the UK General Insurance industry is essential, specifically within the context of a Guidewire PolicyCenter implementation.
  • Knowledge of UK personal lines insurance products is desirable.
  • Experience of Business Analysis delivered throughout the full lifecycle of change, including the application of appropriate tools and techniques.
  • Process analysis, the ability to work with Subject Matter Experts to define new business processes using BPMN notation.
  • The ability to facilitate effective process design workshops to define detailed, complete and agreed processes.
  • Experience of producing high quality user stories that are goal orientated and enable the realisation of business value.
  • Experience of working on complex, large scale organisational change initiatives.
  • Qualifications / Other

    Degree, or equivalent industry experience. ISEB or other formal analysis qualification

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