Service Administrator
CBW Staffing Solutions
Slough, South East, UK
2d ago

Service Administrator - FM Service Provider Slough £20,000 - £25,000 per annum

Exciting opportunity to work for a FM service provider situated in Slough. CBW are currently recruiting for an Service Administrator where your duties will include compliance, engineering and FM.

In return the company are offering a competitive salary, further training and the opportunity to work for a great company.

Hours of work

Monday - Friday - 37.5 hours per week

Key duties & responsibility :

  • Responsible for managing the administration of the department.
  • First point of contract for the department
  • Monitoring mail inbox and dealing with any queries.
  • Responsible for allocating electrical engineers for call outs.
  • Scheduling the electrical PPM’s
  • Responsible for managing the approved quoted works schedules / materials.
  • To provide guidance and support to the field-based engineers enabling the team to carry out PPM and extra work to the highest possible service levels.
  • Responsible for raising purchase orders for the department.
  • Main contact for the accounts department for any invoice purchase invoice queries
  • Manage the department's material tracker.
  • Ensuring all completed logs & internal completion reports are uploaded to concept & monitor the quality of the reports.
  • To provide regular updates via the CAFM system (Concept) for the company not to fail its KPI’s.
  • To ensure that all audits are completed in line with the agreed schedule and company guidelines.
  • Administer the Electrical Permit to works procedure ensuring permits are issued correctly and in line with the company’s safe system of work.
  • Produce quotations for remedial works from PPM’s these to be created within the agreed SLA’s.
  • To ensure that the company is always presented in a good light.
  • Understand and be aware of the requirements of all relevant health, safety, environmental and quality legislation and ensure that all employees are equally aware of their own roles and responsibilities within the company.
  • Actively manage and participate in the health and safety processes required under the company policies and procedures on portfolio including, but not limited to, accident investigation, reporting, risk assessments and auditing.
  • Ensure that all materials and equipment are handled, stored and used with due regard to the relevant health, safety and environmental legislation.
  • Please send your CV to katie at CBW Staffing Solutions or more information.

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