The Opportunity
An exciting opportunity has arisen for a front office superstar to join this hotel, creating memorable experiences, and maintaining high levels of service at all times.
You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins’ or inquiries.
As the front-facing member of the team, you will ensure you are always presentable engaging in positive communication with the team and department, always acting as a professional and delivering consistently exceptional service to all guests.
Benefits
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
Access to 24 / 7 Employee Assistance Programme - 24 / 7 access for our employees to call and get support and advice on any issues they may be experiencing.
Refer a friend scheme from £500 to £1000 per referral.
Access to 24 / 7 Online GP Service - 24 / 7 access for all employees so they can talk to a doctor when they really need to most.
Hospital Plan.
Online Health Portal.
Eye Care.
Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Health Screening.
Pension Scheme.
Free meals on duty.
Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
You will be a passionate and engaging individual.
Highly motivated and pro-active; acting with professionalism and positivity in all interactions.
Strong organisation and planning skills and the ability to prioritise appropriately.
Excellent IT skills (MS Office, Financial systems) and numeracy
Experienced in hospitality software such as Opera, Brilliant etc would be desirable but full training will be given.
Excellent oral and written communication skills
Ability to work under pressure.
Ability to work alone and unsupervised. 
