Commercial Manager - Leadership Programme (flex location - Europe)
IWG plc
Central London, United Kingdom
5d ago

Location Flexible within Europe

About the company

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day.

We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations.

They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.

Job Purpose

Our CEO wants to build a pipeline of future leadership talent to continue our growth and diversification. We want to recruit people with outstanding commercial track records and with the drive and talent to reach the very top.

Successful individuals will rotate around a number of different departments to broaden their understanding of our business and commercial acumen.

Your future growth will be dependent on delivery of outstanding results.

Key Responsibilities

The talent programme builds on a very successful previous intakes that have collectively delivered an enormous impact on the business and have been rewarded with material pay and career progression.

The scale of the opportunity cannot be underestimated and as such we are seeking exceptional people for these roles.

A summary of the role dimensions is as follows :

Take responsibility

  • You think like a leader.
  • You focus on costs, revenue and customers.
  • You take full responsibility and measure yourself in terms of the success of the business.
  • You think in terms of delivering superior value to our customers and our business.
  • Be an expert

  • You need to understand the context, the market, the customers, the product, and the competition extremely well and operate from a strong basis of knowledge and confidence.
  • You are an investigator that uses data to determine how performance can improve, and you validate your analysis by talking to customers, employees, suppliers, and competitors.
  • You are a problem-solver : you decompose issues and take written positions on their solution.
  • Drive the plan / manage projects

  • You need to take responsibility for devising and executing a winning plan.
  • In that plan you crisply define the target, the "what" (as opposed to the how) and manage the delivery of the "what."
  • You make sure real progress is made every single month and have a pipeline of actions planned at least three months in advance.
  • You are disciplined and report weekly, and on time, about the performance, issues, and opportunities of your area of responsibility.
  • Be precise

  • You communicate extremely clearly in writing and verbally. You err on the side of clarity vs. explaining the obvious.
  • You create collateral, training, FAQs, presentations, white papers that are simple, complete, precise, and accessible to anyone that needs them.
  • Behave like a leader

  • You are not just part of the team; you lead the team. You are the hub and everyone else takes your direction.
  • You don’t allow others to take you off course.
  • Required Skills, Experience & Qualifications

  • Graduate with a degree from a top tier institution.
  • Ideally trained in a post-graduate corporate programme.
  • Outstanding track record of success, you will have outperformed your peer group in not just academia but in extracurricular activities as well e.
  • g. entrepreneurship, sports, music etc.

  • Experience in a highly commercial role, working in a complex, multi-channel and international environment.
  • Ability to successfully influence multiple stakeholders in a matrix environment.
  • A strong, confident decision maker with a proactive approach.
  • Prioritises well and can manage in a high-pressure environment whilst working to tight deadlines.
  • Outstanding leadership skills.
  • Experience of working within a commercial environment at Management level.
  • Excellent analytical skills with a passionate attitude.
  • A strong desire to succeed.
  • An innovative thinker with a proven ability to problem solve.
  • A desire and passion to beat the competition.
  • Ability to be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so.
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