Retail Floor Supervisor
Resorts World, Birmingham
We’re looking for an outstanding Supervisor to join our The North Face outlet store in Resorts World Outlet, Birmingham.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities.
And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
The North Face is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 30 brands.
If you are an active lifestyler then you are probably very familiar with brands such as Vans, The North Face, Timberland, Napapijri, Kipling and others.
These are just some of the names we at VF produce and sell in over 1500 stores across 170 countries.
As a supervisor your input will be key, being the essential link between store management and the sales associates.
Let’s talk about the role!
As a Supervisor, your blend of sales and communication skills will contribute to the success of the store by ensuring everything runs smoothly day to day, by :
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
Is this the right job for you?
What makes you the perfect Supervisor?
First of all, you LOVE interacting with people. You get your passion by helping customers finding the perfect product and you want every customer to leave your store happy.
You understand that every customer needs a different approach and you know how to deliver it.
You share your passion and enthusiasm for the brand and you have the ability to lead the team on the shop floor by setting a positive hands-
on example to deliver great customer service.
Work should be fun, so it’s important that our supervisors play their part in creating a strong, supportive environment.
You are a great team player and are willing to do all it takes to contribute to the success of the entire team. For you, there is no such thing as that’s not my job .
When it comes to using your initiative your store manager trusts your judgement and knows that he or she can rely on you to keep things running smoothly.
That’s the sign of a great supervisor!
What’s in it for you?
Most companies like to say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!).
And we offer the same. Only different. Because it’s not just our products which set us apart from others. It’s our people and we believe they deserve to be nurtured and looked after.
That’s why, on top of the usual benefits, we offer much more :
And by the way, some of our other benefits include a contributory pension scheme, health benefits and much more!
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful candidates for the interview stage.