Senior Healthcare Assistant - Ophthalmology Outpatients
Royal Berkshire NHS
Reading and West Berkshire Community Hospital
6d ago

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated Good’ with inspectors reporting that we have made significant improvements.

The Trust’s overall rating has also improved to good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.

Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide.

The Trust works together as a community to deliver its vision which is Working together to provide outstanding care for our community.

We are C ompassionate in our thoughts, words and actions

We are A spirational and have a true desire to be dynamic and to innovate

We are R esourceful and responsible in the way we work and live

We are E xcellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.

We offer a range of learning and development for all employees may you be clinical or non-clinical.

Job overview

Band 3 Senior Healthcare Assistant - Ophthalmology Outpatients

We have a vacancy for a full-time Band 3 Senior Healthcare Assistant in our Ophthalmology Outpatients team.

The role includes rotation across a variety of areas. These include Eye casualty, Clinic cover, AMD - you will also be required to provide cross-county cover to our satellite site at West Berkshire Community Hospital in Thatcham.

This role consists of providing high quality care, undertaking patient assessments and assisting / supporting patients attending our outpatient services.

Main duties of the job

  • Communicate effectively and respectfully with patients, their relatives / visitors, ward / team leaders and all members of the multi-professional team utilising a wide range of well-developed communication methods.
  • Support the registered nurse in the delivery of patient care, assessments and documentation of patient care.
  • Support and run allocated clinic workload demonstrating effective time management and prioritisation of patient needs.
  • Recognising the importance of supporting colleagues and junior staff.

  • Additional roles for the department would include triage in eye casualty alongside a registered nurse. This includes relevant patient assessments, history taking and documentation of relevant findings such as vision and IOP.
  • Assisting our AMD service and injection service in the treatment room.
  • Extended roles e.g. stock ordering, floorwalker and cleaning / stocking of the clinic rooms.
  • Cross-county cover and travel to satellite sites including West Berkshire Community Hospital.
  • Working for our organisation

    Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

    The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as Good.

    Our values; Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

    Detailed job description and main responsibilities

    The post holder will provide high quality fundamental care to patients under the supervision a Registered Practitioner in a caring, compassionate and sensitive manner :

  • Acting always in the patient’s best interests.
  • Protecting and maintaining the patient’s privacy and dignity at all times.
  • Providing individualised care for a diverse group of patients respecting personal beliefs and preferences.
  • Alert the Registered Practitioner and / or Ward / Department Manager to any change or concern relating to the welfare of the patient in a timely manner.
  • The post holder will be actively involved in providing supervision and guidance to junior / less-experienced staff.

    Please refer to the attached Job Description & Person Specification for further details.

    Person specification

    Education, Qualifications & Training

    Essential criteria

  • Successful completion of Trust’s Band 2 Developmental Passport or ability to demonstrate equivalent level of competence.
  • Desirable criteria

  • NVQ / QCF level 3 in Health or Health and Social Care.
  • Essential criteria

  • Experience as Health Care Assistant within an acute hospital environment or equivalent setting.
  • Reliable work / study record.
  • Desirable criteria

  • Previous experience of working within relevant specialty.
  • As part of our development programme, Royal Berkshire NHS Foundation Trust in collaboration with Henley Business School, Reading, offer a 3 year BA (Hons) in Applied Management.

    As a Trust, we are delighted to offer such prestigious programme which is accredited with Chartered Management Institutes.

    We are the only NHS Trust offering this programme and it is a unique opportunity for our staff. Normal application and acceptance process will apply for staff who wish to undertake this course.

    We are NOT able to carry out telephone interviews thus applicants must be prepared to travel for an interview.

    All new appointments to the Trust, with the exception of executive positions, are subject to a probationary period.

    No unsolicited recruitment agency telephone calls or emails.

    All applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. This is in order to comply with Part 7 of the Immigration Act 2016.

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