Senior Manager - Operational Excellence
Smith & Nephew
Hull, United Kingdom
2d ago


We are currently recruiting a Senior Manager who will be responsible for the continued advancement of Operational Excellence and lean transformation across the Hull site, particularly focusing on the shop floor.

This role will have key focus on achieving world-class results in safety, quality, delivery and cost as well as responsibility for building and maintaining a culture of continuous operational improvements that permeates the site

Essential Job Functions :

The role will be responsible for the following key aspects :

  • Kaizen : Create a culture of continuous improvement through kaizen. Drive stepwise improvements in safety, quality, cost and delivery through kaizen events while harnessing the power of daily kaizen
  • Manufacturing Processes : Ensure site is implementing the appropriate lean methodologies, e.g. VSM, standard work, pull systems, SMED, TPM, cellular manufacturing, 3P etc.
  • to maximize productivity, capacity and throughput while minimizing lead time and WIP

  • Transactional Processes : Ensure all departments within the site are implementing the appropriate lean tools, e.g. VSM, Transactional Process Improvement, variance reduction, etc.
  • to maximize productivity and minimize lead-time in the front and back office areas

  • Vision / Strategy : Ensure the definition and development of the site operational strategy. Lead the development of the site operational excellence plan in support of the overall strategy
  • Problem Solving : Instil a culture of problem solving throughout the site. Ensure that every level within the site utilizes the proper problem solving methodology following the PDCA cycle.
  • Application of problem solving spans from the 5 whys to Six Sigma Black Belt initiatives.

  • Culture : Ensure site establishes a proper governance and roadmap to accelerate the transformation of the operations leveraging the implementation of the Smith & Nephew operating system including tier meetings, business control centres, standardized metrics, etc.
  • Profitability and Growth : Lead efforts to identify and implement opportunities that will enhance profitability and growth for the site
  • Best in Class Team : Establish and grow a highly talented OpEx team within the site. Select, develop, lead and coach the team with the goal of meeting / exceeding targeted goals.
  • Process-Orientation : Identify and implement best in class lean processes and business intelligence to further enhance the pursuit of excellence
  • Requirements :

  • Strong, demonstrable lean deployment in a manufacturing setting is required
  • Experience in leading the transformation of a manufacturing site through implementation lean methodologies while achieving targeted P&L savings
  • Previous experience in leading OpEx initiatives across an entire manufacturing site
  • Experience leading the implementation of lean management while spearheading the change management process at a site
  • Previous experience in medical device or pharmaceutical company is preferred.
  • Demonstrable knowledge of, and familiarity with, all TPS / Lean and Six Sigma tools including but not limited to : VSM, Standard Work, Pull Systems & Kanban, Cellular Manufacturing, Lean Management, 5S / Visual Management, 3P, SMED, TPM, Transactional Process Improvement, Variation Reduction & Six Sigma.
  • Black Belt certification is desirable but not required

  • Significant experience working with all levels of the organization and possess platform skills, presence, and confidence
  • Demonstrated success influencing cultural change
  • Possesses business acumen and a basic understanding of the P&L and balance sheet
  • Experience in identifying key opportunities that drive financial performance for an organization.
  • Demonstrated the execution of a company / operational strategy at a site basis, while providing linkages to performance of day-to-day operations
  • Exhibiting professional behaviour with both internal / external business associates that reflects positively on the company and is consistent with the company’s policies and practices
  • Rewards

    Competitive salary and comprehensive benefits on offer.

    About Us

    Smith & Nephew is a diversified advanced medical technology business that supports healthcare professionals in more than 100 countries to improve the quality of life for their patients.

    We have leadership positions in Orthopaedic Reconstruction, Advanced Wound Management, Sports Medicine and Trauma :

  • Orthopedics Reconstruction - joint replacement systems for knees, hips and shoulders
  • Advanced Wound Management - wound care treatment and prevention products used to treat hard to heal wounds
  • Sports Medicine - minimally invasive surgery of the joint
  • Trauma & Extremities - products that help repair broken bones
  • We have over 15,000 employees around the world. Annual sales in 2017 were more than $4.6 billion.

    We are a constituent of the UK's FTSE100 and our shares are traded on the London Stock Exchange and through American Depository Receipts on the New York Stock Exchange (LSE : SN, NYSE : SNN) .


    Smith & Nephew is committed to helping people regain their lives by repairing and healing the human body. We believe that this can only be achieved by establishing mutually beneficial relationships with all of our stakeholders including patients, healthcare professionals, investors and employees.

    If you share our passion for innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

    We continue to actively build an environment where every individual can fulfill their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.

    We value the diversity of our people and welcome applications from everyone.

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