Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
FIS a Global Leader in Financial Systems Software, with 53,000 employees worldwide are seeking an Application Support Analyst to join our team in Oxfordshire (Abingdon).
The Application Support Analyst will join a successful team supporting market leading software with our high-profile financial services client, working in a global capacity.
The position will suit a technically minded, customer focused Support Analyst, with previous experience supporting live software systems.
You will receive excellent exposure to the financial services software industry and mentoring within a strong team focused environment.
We will consider applications from both Junior Application Support Analyst looking to take that next step in their career and from more experienced Support Analysts.
What you will be doing
The Application Support Analyst takes responsibility for the support of the live software systems for one or more FIS clients.
You will have the opportunity / responsibility to build and maintain the day-to-day Client relationship by means of daily interactions and participation in planning of the Risk Infrastructure work with the client.
The job involves owning and maintaining processes and data structures on live servers, researching and replicating software and hardware issues, implementing workarounds and driving issue resolution.
The tasks involve general Windows administration, database configuration, scripting and general problem-solving techniques.
The work also involves documenting findings and resolutions and communicating them to our clients.
The role will involve occasional travel.
What you bring :
Added bonus if you have :
What we offer you
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.
We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries.
Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
The EEO is the Law poster is available and
For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.
However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.
All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability