Operational Support Officer
HMP Thameside, London
Salary £18,976 plus benefits & London Weighting
Here at Serco we’re looking for an Operational Support Officer to join us at HMP Thameside based in London. This is a fantastic position for anyone looking to develop a career within the prison service giving you ample opportunity to expand on your current skill set and learn how to deal with the challenges you will face within a prison environment.
Your main duties will include reporting to your Manager with any issues which may undermine security, as well as the safety security of all staff, visitors and prisoners.
You will be searching and escorting contractors, visitors, prisoners and vehicles within the establishment, ensuring all processes are followed accurately and in a timely manner.
As part of this you’ll :
What you’ll need to do the role
First and foremost, you’ll need to be proficient using all Microsoft applications and ideally have experience working in a custodial setting, this is advantageous but not essential as full training will be given.
You need to be able to multi-task and make sound judgements on a number of matters but be an enthusiastic and valuable team member.
The successful applicant will be polite, punctual, courteous, approachable, able to demonstrate a high level of professionalism and confidentiality at all times.
We are looking for someone that can communicate at all levels, build strong working relationships and be a successful part of an ever-growing team.
Meaningful and vital work - You’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates
A world of opportunity - With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.
What we offer
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In Serco (LGBT & Networks).
Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team