Accident Repair Bodyshop Customer Service Advisor & Receptionist
Goldman & Fine Group
Chippenham
2d ago

Goldman & Fine Group is looking to recruit a Bodyshop Customer Service Advisor & Receptionist in Chippenham (3094).

My client, a successful, prominent chain of accident repair bodyshops in the South-West, is looking for an experienced Bodyshop Customer Service Advisor and Receptionist to be the first point of contact for customers at their Chippenham branch.

They are offering an excellent rate of pay, highly achievable bonus scheme and great benefits for the right person.

The successful candidate will :

  • meet & greet customers
  • discuss and take down repair requirements, creating necessary paperwork
  • arrange for estimates to be undertaken
  • book the vehicles into the workshop
  • organise the allocation of courtesy cars
  • book insurance engineers to authorise repairs
  • take payment or insurance excesses where required
  • prepare job cards
  • maintain accurate files
  • provide progress reports when requested
  • Applicants must :

  • be experienced in an administrative role, ideally within a bodyshop or car body repair centre
  • be computer literate
  • have excellent communication and customer service skills
  • have a friendly, professional telephone manner
  • Apply
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