Job Posting End Date : 06 / 16
We are Unum (pronounced you-num) and we’re one of the UK’s leading employee benefits companies. That means we sell Income Protection, Critical Illness cover, Life insurance and Dental insurance through the workplace.
You may not have heard of us before, so you probably don’t know that we’ve been around for over 40 years and protect over 1.
6 million people in the UK.
General Summary :
Working in partnership with our Hunter / Farmer consultants to develop relationships and provide proactive office based support that allows consultants to increase marketplace presence while also generating growth opportunities.
Helping to support their panel of brokers to maximize relationship cultivation whilst facilitating strategic sales activities
Key Accountabilities :
Proactive management of quote activity in order to maximise all potential new business opportunities
Identifying and agreeing cross quoting and alternative quote bases gaining the necessary broker commitment
Using the daily Artesian report to research client activity to ensure the SC is fully appraised of the ongoing developments of their key clients
Researching information and fact finding for large / mid cases and tender documents
Targeted for the rebalancing of GL quotes where there is no GIP in place for the SC to position
Identifying further opportunities to promote SPI. Securing Brokers own scheme or highlighting schemes that have high claims experience that can be quoted on
Identify market trends and broker patterns year on year, understanding the buying cycles
Positioning of the quote based on needs / drivers of the customer and competition involved and highlighting Unum’s unique selling points for the SC
Agreeing application of BCD working with the SC to maintain the required balance point
Appointment making for the SC, meeting packs are put together to help identify all relevant hooks for the SC to present (SPI, Deepening, NTM GIP, RR)
Identifying and managing small schemes deals or bespoke arrangements ensuring the agreed paperwork is signed and sent to the Strategic Partnership Team
Supporting the Premier proposition and preparing basic tender reports ahead of a client meeting taking place
Research and assist in the production of presentations using FOX and reports in order to support consultant activity to include Unum’s value proposition.
Assist in local office projects that drive sales activity e.g. cross sell projects, mail shots production, local seminar / webinar activity, utilising Salesforce.
com to record this activity.
Support the consultant in following up quotes and agreeing set parameters levels for each product. Ensure all quotes are followed up to maximise new business generation and capture information on Salesforce.
com of the outcome of quotes in order to gain valuable competitor / market information
Own the ongoing management of Saleforce.com working to develop this into full CRM systems to include : monthly projections / graded cases, pipeline, market feedback, trends and central marketing campaigns.
Supporting all proactive post sales activities promoting the Welcome to Unum Pack and the enrolment of EAP. Organise and attend Implementation meetings as and when required to develop client relationships.
Own all SEC activities. Proactive generation of SEC via Cross and Up Sales / Deepening campaigns and market intelligence.
Using existing data to identify potential opportunities.
Follow up on renewals and retests to achieve the persistency targets in conjunction with the consultant, utilising the internal reporting tools available and arranging meetings / meeting packs for the SC wherever possible.
Forge relationships with brokers including conducting field visits and providing training to broker office staff. Broker template is completed to identify actions pre and post broker meetings
Working with Strategic Partnerships and continue to forge close working relationships with our largest brokers. Attending RMT’s alongside the SC and picking up the necessary actions
Premier clients relooking at lost cases and supporting a plan to win back this business
Broker Development Activities to be agreed locally depending on the panel the SC supports
Involvement in Local and National projects / committees to support our goals, to include Champions in areas : Salesforce.
com, ECG, WES, Premier and Customer Centricity.
Minimum Entry Criteria :
Experience within a customer-focused environment
Grade C or above in GCSE (or equivalent) in Maths and English
High degree of PC literacy, including Word and Excel
Good time management with the ability to work under pressure
Ability to communicate confidently face to face, by phone and in writing
Experience in technical aspects of insurance products preferred
Wider industry knowledge and / or experience of working in sales office environment desirable.
This is a great opportunity to work for a UK subsidiary of a global organisation, we look after our employees, offer a great work-
life balance, generous benefits, a professional challenge and fantastic career opportunities.
Unum are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
As a recognised Disability Confident Employer, Unum is committed to providing adjustments for people with disabilities during all phases of the hiring process.
Please reach out to us to let us know if you if you require accommodations on the basis of a disability. Please send any requests to CareersUK unum.co.uk.
Company : Unum UK