Business Support Officer (Bookings)
University of Exeter
Exeter, GB
6d ago

Job description


Sports Office

This full-time post is available immediately.

Summary of the role

You will be responsible for the management bookings functions across all sports facilities. The role will ensure compliance with relevant policies and procedures and ensure high-level customer experience is attained.

You will process bookings using the Leisure Management System (Xn Leisure), ensure all required compliant paperwork is completed, ensuring priorities are adhered to for bookings, raise invoices and ensure payments are made, act as account manager’ to selected major bookings, liaise with colleagues across the University and support the Business Team.

The successful candidate will raise invoices using the University finance package and will need to be able to track and monitor payments.

You will need to have excellent communication, customer service and problem- solving skills and the ability to demonstrate initiative and scheduling own workloads.

Discussing tasks with a variety of teams within the Sports Office is an essential element of the role so the ability to communicate confidently is essential.

Knowledge of Microsoft Office applications is important, previous experience with electronic bookings systems would be desirable.

Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.

Equality, Diversity and Inclusivity at Exeter

With over 22,000 students and 5,500 staff from 180 different countries we offer a diverse and engaging environment in which to work.

We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University’s commitment to supporting the Armed Forces community.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.


We offer some fantastic benefits including :

  • 39 days leave per year
  • options for flexible working
  • onsite gyms on all of our campus and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Further information

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