Security Officer
The Biltmore Mayfair
London, Greater London, Great Britain
18d ago

The Biltmore, Mayfair is set to open in June 2019, after undergoing a multi-million-pound redevelopment, as the first LXR hotel in Europe and Hilton's new luxury collection LXR Hotels & Resorts.

This luxury hotel, situated on a super prime location in the heart of Mayfair on Grosvenor Square, will offer 257 luxuriously appointed guest rooms as well as 51 highly-

curated and beautifully designed suites, which will reflect the property's origin as a sophisticated and elegant London private residence.

The Biltmore, Mayfair will boast new culinary concepts headed by internationally-renowned chefs, an all-year round alfresco terrace, an exclusive cocktail bar and a large gymtech fitness suite.

In addition, the hotel will showcase an impressive 500 sqm ballroom and various smaller function suites up to 100 guests.

Why join The Biltmore, Mayfair as a Security Officer?

It's your world Your next role could be as a Security Shift Leader, or why not move into a different department like Health & Safety or Human Resources in over 100 different countries

  • Personal Development programmes for every level
  • Working in an environment where creativity is highly appreciated
  • Do not forget a competitive starting salary
  • 28 days holidays including bank holidays (increasing yearly)
  • Complimentary meals on duty and uniforms provided
  • Worldwide travel perks - up to 30 nights at discounted rates over 5,000 properties in more than 100 countries and 50% Food & Beverage discounts
  • Industry leading benefits and high street discounts
  • We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

    What will it be like to work for LXR Hotels & Resorts?

    LXR Hotels & Resorts is Hilton's luxury collection brand, with each location offering a singular travel experience native to its place, history, and tradition.

    Found in the world's most alluring destinations, LXR Hotels & Resorts immerse you in truly profound travel experiences.

    The Biltmore, Mayfair will be fit for royalty, well-travelled guests from around the world and senior corporate executives and guests will experience first-

    class service distinguished by an unrivalled commitment to personalised attention and luxurious yet locally immersive experiences for our guests.

    What will I be doing?

    As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience.

    A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards :

    Monitor and control staff entrances

    Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately

    Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained

    Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies

    Responsible for checking goods received out of hours

    Maintain system that records the issue and receipt of departmental keys

    Operate, check and monitor the CCTV system

    Patrol the hotel on a regular basis ensuring fire walks take place and are recorded

    Ensure safe passage of cash transfers within the hotel

    Support evacuation of the hotel during fire alarm situations

    Monitor suspicious packages and be aware of bomb and terror threat procedures

    Provide secure storage for guest oversized items

    Ensure hotel facilities and function rooms remain secure and locked when not in use

    Maintain the Security Log Book and Incident Reports

    Investigate and report all allegations of theft, criminal damage and other incidents

    Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

    Liaise with Police in the absence of Security Team Leader

    Report any maintenance or hazard issues to the supervisor on duty

    Adhere to all Health and Safety Regulations

    What are we looking for?

    A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

    High school graduate or above

    Good physical condition

    At least two (2) years of law enforcement experience either on a Security Bureau or military training

    Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures

    Should be well versed in local law / government regulation

    Absolute discretion and confidentiality regarding sensitive information

    Positive attitude

    Good communication skills

    Good grooming standards

    Ability to work under pressure, keeping calm in emergency situations

    Ability to work on their own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

    Previous experience in customer service environment

    IT proficiency

  • Excellent grooming standard
  • Looking forward to welcoming you to LXR designed to bring together the best of luxury.

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