The Biltmore, Mayfair is set to open in June 2019, after undergoing a multi-million-pound redevelopment, as the first LXR hotel in Europe and Hilton's new luxury collection LXR Hotels & Resorts.
This luxury hotel, situated on a super prime location in the heart of Mayfair on Grosvenor Square, will offer 257 luxuriously appointed guest rooms as well as 51 highly-
curated and beautifully designed suites, which will reflect the property's origin as a sophisticated and elegant London private residence.
The Biltmore, Mayfair will boast new culinary concepts headed by internationally-renowned chefs, an all-year round alfresco terrace, an exclusive cocktail bar and a large gymtech fitness suite.
In addition, the hotel will showcase an impressive 500 sqm ballroom and various smaller function suites up to 100 guests.
Why join The Biltmore, Mayfair as a Security Officer?
It's your world Your next role could be as a Security Shift Leader, or why not move into a different department like Health & Safety or Human Resources in over 100 different countries
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
What will it be like to work for LXR Hotels & Resorts?
LXR Hotels & Resorts is Hilton's luxury collection brand, with each location offering a singular travel experience native to its place, history, and tradition.
Found in the world's most alluring destinations, LXR Hotels & Resorts immerse you in truly profound travel experiences.
The Biltmore, Mayfair will be fit for royalty, well-travelled guests from around the world and senior corporate executives and guests will experience first-
class service distinguished by an unrivalled commitment to personalised attention and luxurious yet locally immersive experiences for our guests.
What will I be doing?
As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience.
A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards :
Monitor and control staff entrances
Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
Responsible for checking goods received out of hours
Maintain system that records the issue and receipt of departmental keys
Operate, check and monitor the CCTV system
Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
Ensure safe passage of cash transfers within the hotel
Support evacuation of the hotel during fire alarm situations
Monitor suspicious packages and be aware of bomb and terror threat procedures
Provide secure storage for guest oversized items
Ensure hotel facilities and function rooms remain secure and locked when not in use
Maintain the Security Log Book and Incident Reports
Investigate and report all allegations of theft, criminal damage and other incidents
Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
Liaise with Police in the absence of Security Team Leader
Report any maintenance or hazard issues to the supervisor on duty
Adhere to all Health and Safety Regulations
What are we looking for?
A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
High school graduate or above
Good physical condition
At least two (2) years of law enforcement experience either on a Security Bureau or military training
Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
Should be well versed in local law / government regulation
Absolute discretion and confidentiality regarding sensitive information
Good communication skills
Good grooming standards
Ability to work under pressure, keeping calm in emergency situations
Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Previous experience in customer service environment
Looking forward to welcoming you to LXR designed to bring together the best of luxury.
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