BI Analyst
Capita
London, England, United Kingdom
8h ago
source : Experteer

Provides support to the Client's business and regarding operational, corporate, commissioner related, National and Statutory reporting.

They also provide data definition, quality reports, and assist in terms of helping to explain complex data, and reporting / DQ policies.

Job title : BI AnalystJob Description : We’re supporting our clients as they adapt to a new world in the wake of COVID-19.

We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Becoming a BI Analyst with Capita CLCH Partnership Location : Parsons Green Health Centre, LondonThe Business Intelligence Analyst will have had solid experience working within a Business Intelligence department and have worked with the NHS for a number of years in either a community or acute setting.

The post holder will ideally have worked as an analyst in the support and provision of a Trusts internal or external BI or reporting requirements.

They will should understand of NHS data sets, and have experience with NHS operational / regional / national reporting requirements.

The post holder will ideally have also worked for either a NHS Community or Acute Trust working as an analyst either in a Information or Business Intelligence Department.

The successful post holder function will work as a team responsible in providing high quality business intelligence service to support managerial, clinical and administrative staff.

Areas of reporting will include business planning, income support, data quality, performance, operations, statutory and corporate reporting.

In addition to supporting ad-hoc requests to help shape and inform organisational decisions.What you’ll be doing : To develop good working relationships throughout the TrustTo ensure reports produced by the post holder are of the highest quality, ensuring that validation checks exist at all stages of production.

To develop ad hoc reports as requested by senior BIPA staff, for Divisional Directors, Business Managers and other clinical or non-clinical users within agreed timescales.

To ensure that all external statutory reports produced by the post holder are fully validated prior to sign-off within the organisation, and that reports are not submitted or uploaded externally without Trust sign off.

To ensure that all processes for the production of routine information reports produced by the post holder are clearly documented with robust procedures.

To communicate clearly and effectively with all internal and external staff, ensuring their queries are understood and an appropriate response is given related what information or services can be provided.

To ensure internal, external and ad-hoc deadlines are met (e.g. daily, weekly, monthly, etc.) to manage own workload and prioritise tasks for reports and information queries assigned to the post holder.

To be able on a day to day basis provide expert and informed advice, guidance and training concerning information topics to non-information specialists, including data definitions, performance targets and report criteriaTo assist and cover for other team members at times of heavy workload and absence, as directed by the Business Partners or Director of BIPA.

To maintain a good understanding of the origin and meaning of data available in patient related operational and management information systems within the Trust.

To be aware of statutory and organisational changes on those systems (e.g. ISB, Information boundary changes, etc.), ensuring the Trust responds appropriately to all such changes.

For the reports you produce, to learn and develop an understanding of the origin and meaning of data used. To understand patient flows and how data is feed into the operational and management information systems that are used for reports.

To use analytical and statistical methods, including trend analysis, forecasting and extrapolation techniques, to develop meaningful reports to support the strategic, business and operational needs of the Divisions and the Trust.

To present information in an appropriate medium for assist the Trust who may want to do further analysis work.To take a proactive role in designing information or reporting solutions such as spreadsheets and databases that will assist the Trust in using their own data to manage their services.

To be aware of the different needs and skills of staff and clinicians and adopt the best method to suit individuals.To contribute to the Trust’s efforts to improve data quality.

Under the direction of the Director of BIPA, taking an active part in identifying, reporting and assisting in the identification of the Trust data quality issues in order to achieve a high standard of quality, accuracy of information.

  • To participate in an ongoing programme of personal development, training and evaluation of skill sets to meet role requirementsTo ensure attendance and participation in ongoing internal and external training and professional development opportunities;
  • continuously updating your knowledge, expertise and understanding of data, reporting and informatics.To ensure patient confidentiality is maintained at all times, by being aware and adhering to the Data Protection Act 1998, Computer Misuse Act 1990, Records Management Code of Practice Parts 1 and 2, Freedom of Information (FOI) 2000, and all Information Governances polices.

    In addition to being aware and have an understanding of the General Data Protection Regulation (GDPR).To be able on occasion travel between different sites to meet with Trust Staff or to support as a representative of the BI service in meetings.

    What we’re looking for : Desirable Skills : Understanding of a range of analytical techniques, and their application to the NHS context.

    Good understanding of Microsoft SQL Business Intelligence ToolsGood numerical skills and understanding of statistics is essentialExperience of creating reports and delivering ad hoc analytics with the use of Microsoft Analysis ServicesGood understanding of modern data warehouse designs including understanding of key concepts like dimension, measure, factWorking knowledge of T-SQL to query databases and ability to utilise it as part of ad hoc reporting, data discover and data quality assurance processes.

    Working knowledge of DATIX is desirable as is experience of building and extending data models. Working knowledge of QlikView would be an advantageKnowledge and understanding of NHS mandatory reporting requirements and NHS datasets would be a significant advantage.

    The ability to work with others and develop strong collaborative networksDemonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescalesTechnical Skills : Ability to research, analyse, evaluate and interpret a range of data relating to need, demand and supply and support cost / benefit analysis in reaching evidence-based recommendations.

    Engage with stakeholders and work collaboratively, to scope requirements and develop robust research and analysis that enables NHS teams to assess current and future needs, demands & trends.

    Good written and verbal communication skillsAbility to engage effectively with people at various levelsGood time management and prioritisation skillsAbility to analyse, investigate and resolve financial queries and discrepanciesExpert Excel skills and able to use other standard Office software Experience of at least 3 years NHS experience (at least 5 years BI or finance experience)Experience of dealing with complex and detailed financial informationExperience of working with senior clinicians, managers, external organisations and providersAbout Capita CLCHCapita is currently running a Business Intelligence service as part of an innovative Strategic Partnership with an NHS community provider organisation in London.

    The Partnership delivers a range of core support services on behalf of the Trust, including HR, Estates & Facilities, IM&T and Finance.

    The essential corporate services support delivered by Capita help to protect investment in frontline services and allow clinical teams to focus on providing the best possible care for patients.

    The NHS Trust has great ambition for their Business Intelligence service, they see it as an essential part of its future delivery and wishes to explore expanding the service once an effective data reporting service is established (currently underway).

    What's in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

    As well as a generous basic salary, we also give you company matched pension scheme and access to a variety of voluntary benefit options.

    These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

    You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless.

    Our mission is to help you realise your potential - whatever that means to you.What we hope you’ll do next : Choose Apply now’ to fill out our short application, so that we can find out more about you.

    If you have any questions you’d like to ask before applying, you can contact Sophie Bennett (Sophie.clarke3 capita.com) All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact.

    All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices.

    Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19.

    The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

    We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

    We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

    Location : LondonTime Type : Full timeContract Type : PermanentFull time

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