Need to know
A great opportunity for a pharmacist to work in a unique pharmacy based just outside the Plymouth city centre. The store works in the community to become the first port of call for all its healthcare needs.
You will need a real passion for services as being the first port of call for customers needing advice, whilst delivering a day to day service with some really great colleagues.
Working in close partnership with the surgeries to ensure patient centred care all day every day. Having the ability to adapt to a unique business to include a majority that is our most vunerable patients on DDS.
The importance of your role.
This is your chance to be part of something a bit different. You’ll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.
There's real scope to develop your career across our stores. Giving our customers fantastic care will make you feel good.
Making our customers feel better is what it’s all about. It’s everything from finding out how they feel or a friendly word of advice, and your passion will really come across.
You’ll let them know that you’re there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care.
What you’ll be doing day to day.
You’ll give brilliant advice and expert knowledge that will put our customers at ease. Getting to know your customers is important to us -
a friendly chat can really go far. You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and keeping our customers coming back.
As well as your practical duties, you’ll also teach your team to pick up on the finer details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.
How will you do it?
It’s more than just medicine, it’s looking after our customers by being really personable and putting them at ease because we want our customers to feel good.
Your customer care will be inspiring, and always reassuring. You’ll understand that fantastic customer care will help drive sales and be confident about health services we offer, and how they can benefit customers.
Letting customers know them know we're here to help them.
Getting to know our customers makes such a difference to the way we do things. You’ll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop.