CERT Investigation Specialist
BT Group
London, United Kingdom
2d ago

purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.

We need you to help us do this.

Why this role matters

Cyber Security is a fast paced and growing industry. It is our responsibility as a major telecommunications provider to maintain our position as leaders within this field.

This role gives you the chance to be part of that, as well as help shape Security within BT for the future. Protecting BT is an essential part of the pan-

BT strategy and you are front and centre of that. This benefits not only BT, but our customers, society and our communities.

What you'll be doing

You will be responsible for acting as a 3rd line escalation point for incident response. This responsibility will require you to provide technical and thought leadership during the resolution of incidents.

You will also be supporting the technical and procedural development of those in lower tiered teams while ensuring that the best possible levels of service are delivered in an effective and efficient manner.

You have the responsibility to deliver 3rd line operations commercial services.

Finally, the 3rd line team is responsible for the design and delivery of projects to proactively protect BT, its subsidiaries and customers while also contributing to the delivery of BT Security’s operational and commercial plans.

Other ways that you will contribute to BT Security’s operational plans are :

Support the delivery of the CERT service and all associated processes to ensure that the CERT meets the expectations of the business and takes into account appropriate legal and regulatory constraints.

Ensure all incidents are progressed in accordance with documented processes and current undertakings.

Analysis & interpretation of data into useful management information.

Design, develop and lead on actionable projects and work streams aimed at investigating new security issues and threats.

Challenge lack of progress where appropriate.

Develop existing and new detection capabilities in the area.

Lead on relationship development with external parties, customers, suppliers and stakeholders ensuring the cost effective provision of a professional Security service.

Manage, develop and deliver commercially effective security services for internal and external use.

Support the management of crime affecting BT and the services it offers.

Scope and demonstrate a continuous path of self-development.

Provide technical leadership, product expertise and diagnosis to upskill others.

We'll also need to see these on your CV

Hold appropriate level of Security Clearance where required.

Demonstrate the ability to explain complex technical situations to a lay person with little to no technical knowledge. This may be expressed verbally as well as written.

Demonstrate one’s own initiative to resolve problems and issues as and when they occur, and use appropriate thought leadership to guide teams to solve their own problems.

Maintain an up to date working knowledge of both Cyber and Physical best practices and the ever changing threat landscape.

Maintain an awareness of the different legal systems in which the BT Group operate.

Maintain an up to date technical skillset, with this being as tools agnostic as feasible.

Why choose us?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.

At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers -

those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things.

From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before.

So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers.

If that’s you and what you’re looking for, we’d love you to be part of our future.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.

That’s why we welcome applications from all parts of the community.

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