We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.
It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.
Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.
Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion -
Personality - Respect - Working Together - Creativity
This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Division & Department
Food & Beverage - Restaurant
Waiter - The Barn Restaurant
To be responsible for the Food and Beverage service ensuring that a high level of standards, guest satisfaction and business is maintained throughout The Barn restaurant.
Essential Functions & Physical Requirements
Working Lunch and Dinner service throughout the week and Breakfast service as required on weekends and adhoc weekdays.
Create a memorable experience for all guests by managing and anticipating guest expectations by providing personalized service including the use of guest name.
Set up and clearing of Food & Beverage areas to the standards required
Be knowledgeable of all the food and beverage products in The Barn and be able to communicate offerings to our guests including seasonal menus, beverages and special dietary requirements.
Provide a five star service throughout a guests dining experience
Run the station / allocated area according to Coworth Park standards
Responsible for delivery of high quality, consistent and timely Food & Beverage service
Assist with the running of a private events as required in The Barn
Communicate effectively to guests and team members
Operate point of sales system as required
Maximize sales through effective use of upselling techniques
Live by the Forbes / core standards.
Qualifications and Desirables
Hotel diploma or equivalent would be an advantage
Previous Waiter experience
5 star restaurant / Food & Beverage service experience
Food and wine knowledge
Excellent command of the English language
Complimentary nights with breakfast within Dorchester Collection
50% F&B discount at selected restaurants at The
Dorchester and Coworth Park
Very generous Employee Introductory Scheme offered
Team members' awards and incentives schemes
Contributory pension scheme entitlement from date of commencement
Life assurance cover for all team members
Uniform laundered complimentarily
Complimentary meals whilst on duty at our team members' restaurants
Complimentary Internet at allocated computers in team areas
Interest free Season Ticket Loan / Cycle to work scheme
Occupational Health, including subsidised massage treatments and health clinics
Complimentary Eye Test for VDU users
Blacknest Rd, Sunningdale SL5 7SE Ascot