Dentalcare Group have an exciting opportunity for a Part Time Dental Receptionist to join our busy Dental team on the High Street of Pangbourne Village.
The first Dentalcare surgery opened in 1964 and have since built a reputation in serving people well. Our current management team came into place in 2006 and have since brought several select surgeries across Southern England into the group gradually.
Dentalcare Group are a clinically lead team with an ambition to deliver high quality dentistry at an affordable cost. Our motto is High Quality Dentistry made easy’, something we truly believe in.
The Dentalcare staff are the key to our success and we offer a great place to work in return.
We are inspired by developing Centres of Excellence at every one of our practices focused on our patients’ needs for family dentistry and specialist needs such as dental implants and orthodontics.
The Pangbourne Team
The practice is situated within a converted two-storey building on the high street of the beautiful Pangbourne village, providing easy access into Reading and London.
You will work within a 5-minute walk from the Pangbourne train station and will have quick access to an array of vibrant shops.
This NHS practice is situated within an affluent area, within a high footfall location which means that our three surgeries are always busy.
We offer disability access, a decontamination room, and digital x-rays to a mix of NHS and Private patients and offer specialist services such as Boutique Whitening, Invisalign, Implant and private aesthetic dentistry.
There is a separate staff room with all the facilities needed for your breaks and you can be assured that our team believes in the a problem shared is a problem halved’ philosophy which means that you will be joining a team that works together like a family.
The Role & Responsibilities
You will provide the highest levels of patient support and professionalism at all times
You will be managing a busy Reception with a high number of telephone calls, patients and staff to support - It is therefore important that you have outstanding telephone manner and excellent customer service / communication skills and that you want to put patients’ interest first.
You will be tasked to assist with various administration, filing and other tasks as required by the team
We are looking for a committed and hardworking individual to join our happy team and assist in our growth. It is also important that you are friendly, enthusiastic, and able to work well under pressure
The Working Hours
This is a part-time role, consisting of a 19.5-hour work week
This is a permanent position, available to start as soon as possible
You will be working on Wednesdays (1pm 8pm OR 11am to 8pm), Fridays (07 : 15am 4 : 15pm) and Saturdays (8.45am 1.15pm
You will also be required to cover holidays where required
You will have completed a Secondary / GCSE or similar qualification
We are ideally looking for a minimum of 2 years’ experience working within a busy Dental Reception or similar customer-facing role
It is essential that you are a highly responsible, reliable, diligent, and hardworking individual
Dental Reception and SOE / Exact Dental Software experience would be preferred (although not essential as training can be provided)
You will have an ability to work with the public and within a team, with a willingness to learn and be mentored
Benefits for you
We provide an excellent remuneration package, with a salary of £8.50 to £9.00 per hour (negotiable, dependent on experience).
Up to 28 days paid holiday per year (inclusive of bank holidays, pro rata).
A pension scheme to help you plan for the future.
You will be supported by our Practice Manager to make sure you get the right training and development to be successful. We will also provide you with CPD and support you in your personal development throughout your career with us.
We are a recognised "Investors in People" company.
If you are passionate about supporting patients and genuinely want to provide an excellent dental experience, we can offer you a career working in a friendly and supportive environment so please get in touch with us today!
Dental Care Group is an equal opportunities employer which means we treat people fairly. Please note that we have a thorough referencing process, which includes a criminal record check.
Your details may be used for recruitment purposes to contact you about this and other opportunities. We may also use your personal data provided via your application and / or CV to produce internal reports which may include several applicants and to demonstrate equal opportunities.
We will not pass your information to third parties.