Integration Engineer
Technology - IT Retail Delivery GBR
2d ago

Hardware developer / Integration Engineer

This hybrid office / remote / field based role is critical to the successful delivery of a new and innovative display Gantry currently 'live' in 193 shops incorporating over 800 hardware terminals in the UK and ROI.

This new technology makes it possible for customers to engage with our product and service in new ways with the aim to achieve roll-out to the entire estate of stores next year.

You will also be the SME supporting our existing L1 / L2 teams with the typical day to day challenges and those related to our ground-breaking new gantry array.

Responsible for the integration of hardware peripherals through com / USB and central services and providing sophisticated monitoring and troubleshooting for Linux-based servers that are virtualized.

You will use troubleshooting procedures and technical information to identify the severity of incidents and carry out appropriate resolutions, research issues that do not have a recognized solution and prepare a resolution process for them.

You will create the process to automate the standardized steps, perform scripts, and complete instructions lists.

Key responsibilities :

  • New terminals / hardware development Building low-level integration between hardware and centralised services.
  • Experience interacting with peripheral devices and resolving the software issues on a priority basis
  • Deploy solutions independently and manage and maintain infrastructure and systems, assisting in system design, at times.
  • Add intrinsic value as a credible SME in at least one key area.
  • Ensure that the optimal levels of systems and infrastructure are available, escalating issues to system administrators

    Consistent evaluation of and design of new and existing policies and processes, developing automation scripts and programs.

  • Aid in managing Linux server infrastructures.
  • Support & Monitoring - Ensuring key events are logged to ensure effectively support of the hardware.
  • On call support to be available as required to support L1 / L2 support teams
  • Experience with the installation process, issue resolution, remotely supporting Mass Roll out
  • Required Experienced

  • 4 + years relevant work experience
  • A SME in at least one area able to communicate complex information meaningfully to all relevant stakeholders using language and methods to bring clarity and facilitate general understanding sufficiently so that challenges can be explained and resolved and progress made.
  • An excellent influencer with peers, senior management and key people who may have limited involvement on a day to day basis.
  • Able to bring clarity and play a key role in the development of a cohesive core team.
  • Experience of supporting and diagnosing issues on Linux systems (preferably Oracle Linux or Red Hat Linux, but Ubuntu or Debian also acceptable)
  • 4+ years of experience interacting with any peripheral devices (such as reading the feed / data from com / USB / Serial Ports or interacting with any third party hardware devices).
  • Experience with Java development Experience with packaging software Electron or NodeJS, RPM packaging
  • Skilled at collaborating effectively with engineering teams.
  • Ability to simplify complex situations and lead calmly through periods of crisis.
  • Experience implementing and optimizing operational processes.
  • Working knowledge of GIT / SVN version control tools
  • Nice to have any Experience in at least one scripting languages Shell Scripting / Perl / Python / Ruby
  • Excellent communication skills.
  • Experience with Hardware Abstraction Layer (HAL)
  • Nice to Have :

  • Bachelor’s degree in engineering
  • Linux Kernel an advantage
  • We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team.

    When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives.

    We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

    Diversity and inclusion at Entain

    As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.

    We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work.

    Our diverse internal networks provide the support for you to express your views and make a positive difference.

    Wellbeing at Entain

    We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

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