Field Service Co-ordinator(133618)
UK & Ireland-United Kingdom-South Yorkshire-Sheffield
StandardSalary : Up to £24,500
Jan 31, 2020, 11 : 59 : 00 PM
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
Field Service Co-ordinator - Sheffield
Up to £24,500 a year
Full-time Permanent Role
About the role
A great opportunity for a customer service focussed Field Service Co-ordinator to become a key part of our friendly and supportive team.
You’ll help manage the deployment of over 1,000 engineers, engaging with departments across the business to ensure work is reviewed and resourced on a 90-day lead time.
You’ll be appointing both internal and third-party engineering teams to projects. The ideal candidate will thrive in a fast-paced customer service environment.
You’ll also be resourceful, diplomatic, have an excellent telephone manner and be good with people. You’ll enjoy logistical problem-solving and detailed planning and will have the ability to interpret data then present it in a clear way to others.
Our engineers visit a wide variety of customer sites, from FTSE 100 corporations and government departments, right though to new start-ups, so this role is critical in helping us maintain our high customer service standards.
You’ll have the following responsibilities
You’ll have the compassion and maturity to handle these sensitively.
You’ll have the following skills & experience
BT plays a key part in British society, fostering change and leading technology innovation. Since the company was founded in 1846 our work has made a lasting, positive difference in many people’s lives.
From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company we take pride in everything we do - and in the people who work here.
We’re now a global company operating in 180 countries and employing 90,000 people who work at the forefront of the digital advances shaping the information age.
And we’re on a mission.
Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you’re interested in the power of potential, why not join us today and release yours?
You can read more about what it’s like to work at BT
How To Apply
It’s easy to apply online, you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes -you’ll have the opportunity to review and edit your work on the final page.
We look forward to receiving your application!
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.
That’s why we welcome applications from all parts of the community.