Site Reliability Senior Manager NSC
Oracle Corporation
Reading, England, United Kingdom
5d ago
source : Experteer

Job Description - Site Reliability Senior Manager NSC (20000Q40)Job Description All over the world, people's lives are better because of Oracle.

Want to make a difference? Join our company of change-makers.From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world.

Site Reliability Senior Manager NSC-20000Q40 Applicants are required to read, write, and speak the following languages : English Preferred Qualifications The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment.

OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.

We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure.

At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications.

This role is available for the OCI Data & AI services. We are addressing exciting challenges at the intersection of data and AI and cutting-edge infrastructure.

We are assembling a team of energetic, customer-focused site reliability engineers to build a world-first and best in class customer experience blending sys admin, incident commander, and NOC engineer disciplines.

You’ll be part of a team that learns deeply how our cloud platform works so you can be the bridge between Engineering and Operations.

This role is integral to the success of our customer relationships and is critical to the success of the platform. This role will support Oracle’s UK Government customers.

As the Senior Manager, you will act as the voice of the customer to influence product features and plans to improve the customer experience.

This role is integral to the success of our customer relationships and is critical to the success of the platform.This role will support Oracle’s UK Government customers.

You should be a distributed systems generalist, able to architect broad systems interactions while being very hands-on, able to dive deep into any part of the stack and lower level system interactions.

You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Job ResponsibilitiesSupervise a 24 / 7 team of technical operators, ensuring that production applications your team supports are stable, reliable, and well-documented.

Work closely with engineering managers and development teams to ensure that platforms are designed with scale and operability in mindTroubleshoot and debug complex issues in production applicationsOwn end-to-end availability and performance of key services and build automation to prevent problem recurrence.

Automate response to all non-exceptional service conditions.Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.

Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale environment.

Recruit, retain, and develop strong engineers while embodying OCI values and culture. RequirementsAbility to maintain a UK government security clearance.

Bachelor’s degree, in Computer Science, or equivalent work experience.8-10 years equivalent work experience in Infrastructure as a code / SRE / DevOps tooling / Automation in supporting large scale systems in Production.

3-5 years of experience in the management of Engineering / DevOps / SRE teams.Experience with Linux.Experience deploying code within change management procedures.

Experience participating in or running incident bridges.Customer obsession, passion for delighting customers.Understanding of cloud concepts and platforms.

Experience in cloud technical support, operations, NOC or similar is preferred, but not required.Experience working with government customers is preferred, but not required.

Proven ability to quickly learn new technical domains and then train others.Great verbal and written communication skills.

Strong understanding of cloud concepts and platforms.Previous experience in making hiring decisions for technical teams.Feedback / Metrics collection techniques to expose live site / service issues.

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment.

OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.

We offer unique opportunities for smart, hands-on leaders with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure.

At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications.

Detailed Description and Job Requirements Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.

As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications.

Build enhancements within an existing software architecture and suggest improvements to the architecture. Manages and controls activities in multi-functional areas of sections.

Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills.

Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area.

4 years of software engineering or related experience.As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.

This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Job : Product DevelopmentLocation : GB-GB, UK-ReadingOther Locations : GB-GB, UK-Bristol, GB-GB, UK-London, GB-GB, UK-CambridgeJob Type : Regular Employee HireOrganization : Oracle

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