Part time Customer Service Advisors/Administrators
Pertemps TM
Edinburgh,Scotland,UK
3d ago

Part time Customer Service Advisors / Administrators

Role : Permanent Part-time Administrator / Customer Service Advisor

Hours : 9.30am 2.30pm Monday to Friday (hours open to discussion at interview stage)

Location : Edinburgh

Salary : £18,783 to £20,870 pro rata (depending on experience)

We have an exciting opportunity to join a leading financial services organisation, as a part-time Administrator / Customer service advisor in a blended role.

This is an excellent opportunity for someone with the right experience looking for a good home / work life balance, to join one of the fastest growing areas of the business!

We are looking for candidates who are available to work Monday to Friday between 9 : 30am - 2 : 30pm (open to discussion) due to customer demand.

Job Description

  • Performs standard administrative data processing tasks (e.g. requisitions, time and expense recording, etc. leadership).
  • Carries out simple procedural tasks to support management of external client relationships.
  • Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.
  • Carries out various prescribed customer service activities and handles non-standard or more complex customer cases and enquiries using existing procedures.
  • Supports development of personal capabilities by pursuing existing formal and informal training opportunities.
  • Receives and screens customers, callers and other sources of communications, answers routine questions, provides information or routes requests elsewhere as appropriate;
  • acts on behalf of the principal by contacting internal and external sources to convey requests, provide instructions or acquire information.

  • Accomplishes work objectives by determining own work schedule, coordinating with support services and assigning short-term tasks to others if necessary.
  • So what can we offer you in return?

  • Whatever your aspiration, you can expect excellent benefits, personal development and a career that's enriching and full of opportunity.
  • You'll also receive a package that includes :
  • A competitive salary ranging from £18,783 to £20,870, depending on experience
  • A Discretionary bonus
  • A Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash
  • Private Medical Insurance
  • Pension contributions
  • Share plans
  • 22 days holiday plus bank holidays
  • You must be able to PASS a CREDIT CHECK and DISCLOSURE check if successful

    If you have the relevant experience please apply with your most up-to-date CV, alternatively send this directly to sarah.ohara pertemps.co.uk

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form