Title - Transportation Specialist, ROC
Location - Hemel Hempstead, UK
ATS ROC Transportation Specialist
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EU ROC Overview
European ROC (Relay Operations Center) is the central control center for Transportation Execution across the Amazon's European Transportation network, supporting both domestic and inter-
country transportation movements for European geographies. The team is responsible for planning and scheduling the trucks / vehicles to be placed at each of our fulfillment centers across Europe, based on various factors such as forecast, historical trends, vehicles capacity and carrier capabilities.
ROC plays a critical role in ensuring the smooth functioning of Amazon's European transportation network and thereby has direct impact on Amazon's ability to serve customers on time.
Purview of a Transportation Specialist
Transportation Operations Specialist works across the EU in a cross-functional environment with Carriers, Supply Chain, FCs and the Retail organizations to determine future demand for Transportation resources, and translates the aforementioned into accurate capacity plans.
S / he also maintains and reports up to date and accurate statistics, management reports and analysis. S / he also facilitates the flow of information between different stakeholders (Trans Carriers / Hubs / Warehouses) and resolves any potential issues that impact customer experience and business continuity.
Transportation Operations Specialist also provide timely resolution to the issue in hand by researching and querying internal tools and by taking real-
time decisions. An ideal candidate should be able to understand the requirements / be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time.
The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
Responsibilities include, but are not limited to :
Masters (MS) in Operations Research, Engineering or Supply Chain Management
Experience with supply chain management and transportation concepts such as forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
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