Senior Product Manager - Data Platform
Booking.com
London, United Kingdom
4d ago

Job Description

Senior Data Product Manager - Data Platforms

About the company

It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.

In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.

Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead.

With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.

We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure.

The world is waiting for us. Together, we will be ready.

Booking.com core values

  • Think customer first
  • Succeed together
  • Own It
  • Learn Forever
  • Do the Right Thing
  • About the team

    The Trips Data & Science team at Booking.com look after data and enhancement for everything but the stay at Booking.com.

    This includes data platforms, management, warehousing, enrichment and machine learning functionality, enabling teams across the organisation to understand and manage our business performance and improve the experience of our customers.

    We are looking for an enthusiastic and resilient Senior Product Manager to join our Data Leadership and to work with a product delivery team to drive the rapid and robust delivery of amazing data platform capabilities for our customers.

    You will be the advocate for our data platform and cloud migration, driving benefit through efficient and orchestrated provision of an integrated centralised data infrastructure to enable insight and data driven decision making across all elements of Trips.

    About the Role

    You will take a senior role in leading our group’s strategy with the rest of the data leadership. You will be responsible for delivering our new cloud data platform, gathering requirements, designing and delivering the future scalable, integrated data platform for a global organisation.

    Taking an active part in evaluating future resources needed, you will take full ownership of planning and delivering the roadmap and future product and services landscape, and the smooth transitioning of users of our internal platform to this new service.

    We are looking for someone passionate about driving benefit through provision of reliable, accurate data systems and products to enable insight and data driven decision making, who can lead a team in transforming our data capabilities as we transition from our current platforms to an integrated cloud environment.

    You will report into the Product Organisation of the Trips Business Unit of Booking.com, and as a senior, make significant contributions to leading product excellence and innovation across multiple teams.

    This is primarily an individual contributor role, where it is possible to coach and mentor others depending on skills, experience, development plans and business needs.

    As part of a Tech Company with data capabilities growing quickly, high performers can expect extensive opportunities for progression and development.

    The role of the Senior Data Product Manager within the team is to :

  • Be the domain expert from a data product and management perspective
  • Set the vision, strategy and direction for the team
  • Liaise with key stakeholders to deeply understand their data needs, working with our architects, engineers and others to shape solutions to delight
  • Design,develop and implement data platform and products based on user needs and the company's product strategy and vision.
  • Ensure the data team has well defined epics and stories to work against and that these are delivered to meet the needs of customers
  • Keep stakeholders up to date with progress
  • Advocate for best data practices and management in the wider organisation
  • We expect you’ll be deeply committed to solving user (analyst, data producer, partner and / or other users) pain points and identifying opportunities to improve their experience both on our existing and future data platforms.

    Data driven insight will be necessary to inform product direction, whether in the form of competitive intelligence, platform, user, or other business metrics.

    Responsibilities :

    To successfully deliver change in a fast paced working environment you will need to :

  • Develop a deep understanding of the current and future customer needs across all areas of the business and how those needs interact with your product portfolio
  • Work with the Data leadership and other senior stakeholders to define the overall strategy and direction for your product portfolio
  • Work with senior architects, heads of development, delivery and operations to design and deliver products and services to delight our customers
  • Be accountable for the end-to-end delivery of products within your portfolio
  • Collect, understand, and communicate the business data requirements for Products and Services by translating them into user stories and acceptance criteria
  • Manage the release backlog and work with delivery teams to keep it up to date and efficient
  • Gather, analyse, and report on usage and quality of data to benchmark and measure the performance of the delivery and platform
  • Ensure that the appropriate solution and data governance, compliance and resilience is built into solutions
  • Adhere to the default principles for architecture, quality and non-functional requirements
  • Write, review and take responsibility for clear, concise and comprehensive technical documentation
  • Contribute to the evolution of best practices of the department
  • Communicate with key stakeholders to keep them up to date and bought into the product development process
  • Your skills and experience :

    We are looking for a highly motivated Data Product Manager who thrives in a fast paced, collaborative environment and who is driven by delivering high quality data solutions and systems.

    You will be working with our product teams, architects and principals to shape the future of this core platform capability, and to transition the business and users smoothly.

    We expect you to have strong analytical skills, understand technology and be able to collaborate with stakeholders across the organisation.

    Your skills and experience

  • Have strong technical ability, experience of managing big data requirements and solutions in an ecommerce or travel related field
  • Have a proven track record of delivering successful data products and platforms
  • Have great organisational skills, able to manage and deliver complex products and projects simultaneously and are able to flex when plans change
  • Rich experience of modelling and improving system workflows, components and data models - working closely with engineers and architects to design and deliver scalable data solutions
  • Have excellent communication skills and be able to communicate with the business at all levels and across disciplines - data specific, technical and non-technical
  • Be able to define and communicate your product vision and strategy to others
  • Proficient in working within an Agile product-based organisation
  • Be highly analytical and methodical in your approach to problem solving, with a track record in developing methodologies to measure the delivery of data products that drive better decisions and understanding
  • You must have a clear sense of ownership and deliver and maintain the highest quality across the solutions you produce
  • Desirable Skills :

  • Understand what an exceptional user experience entails and how to deliver it whilst balancing against other competing priorities
  • Experience delivering Cloud Data Platforms, migrations and integration
  • Experience delivering robust Machine learning platforms and services
  • Understanding of use of monitoring and analytical tools to improve performance
  • Deep understanding of e-commerce and travel business models
  • Benefits

  • 25 vacation days (rising to 28), plus the option to buy / sell up to 3 each year, to go exploring
  • Generous accommodation discount, so you can explore for less
  • Bonus package
  • Pension with up to 10% matched company contribution
  • Huge learning and development platform tailored to you
  • Shopping and leisure discounts through Perkbox
  • Interest free travel loans / discounted car parking
  • Competitive maternity / paternity / adoption leave
  • Flexible working, including working from home
  • Wellbeing focus, with weekly onsite yoga
  • Mental health first-aiders and free face-to-face support
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