Part Time Customer Service Advisor
National Express West Midlands
Milton Keynes Coach Station - Customer Services
1d ago

What you'll do...

Providing help and information to our passengers

Assisting drivers with boarding and helping with luggage

Selling tickets and add-on products to customers

Maintaining excellent level of service to all customers

Operating internal tracking systems to manage coach services

Managing coach movement within the station and exceeding the Health and Safety standards

Using pro-active approach to make travel arrangements for our customers in the event of delays or service disruptions

We offer a wide range of benefits such as...

Company pension

Employee Assistance programme

Variety of deals and discounts available through NX online portal

Endless opportunities for progression within the business!

Skills

Problem Solver Good Communication Customer Service Flexibility Resilience Professional Operational Awareness

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