InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide.
Our fully integrated imaging services offer increased capacity for NHS trusts and convenient, fast access to services for patients.
We are currently recruiting for a Healthcare Assistant to join our Radiology department in Croydon . This role is full time working 36 hours per week on a shift pattern rota basis from Monday to Sunday.
What is the overall purpose of the job?
As a Healthcare Assistant you will ensure the smooth running of the working day by welcoming and preparing patients for their procedures.
You will also complete some administrative tasks within the department and provide clinical and clerical support to the practitioners, enabling the team to deliver effective and efficient patient care whilst maintaining a safe clinical environment.
What are the key responsibilities of the role?
Welcoming patients to the clinic in a professional manner, coordinating their arrival through to departure, acting as patient advocate at all times to ensure both privacy and dignity
Clarifying patient's identification and completing the pre-scan consent and data protection form
Preparing patients for clinical procedures and chaperoning them as required
Assessing patients' conditions post procedure and report any changes to the relevant staff
Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
Ensuring that clinically validated examinations are booked appropriately and according to clinical priority on the appointments system
What skills and experience will you need to apply?
A background in face to face customer service or healthcare environment
A passion for delivering the highest level of care to customers and clients
Excellent written and verbal communication skills, with a capability to present information in a logical manner
Strong administration skills with an ability to pick up new systems quickly
What can InHealth offer you?
We offer a highly competitive salary and a generous flexible benefits package, including :
27 days holiday plus bank holidays
Private medical healthcare with Bupa
Company pension scheme
Flexible benefits (inc discounted gym membership, dental care)
Plus much more!
InHealth is an equal opportunities employer and welcomes applications from all areas of the community.