Because you belong at Twilio
The Who, What, Where and Why
We are looking for a Customer Account Executive looking to grow their career in the fast-growing cloud communications platform market.
You'll be responsible for net new growth within key enterprise and SMB customers at scale with some of the world's hottest startups across the UK & Ireland to optimize their existing Twilio use cases and find new ways for them to leverage communications in their businesses.
Customer Account Executives (CAE) are responsible for growing Twilio’s existing customers and penetrating and growing strategic customers where we may have an initial use case.
While many of the contacts in these accounts have been software engineers and product managers, the CAE will need to expand and build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO / VP of Product) to understand and uncover new opportunities where Twilio can help solve company’s pains and challenges through communication workflows.
The goal is for Twilio to be a trusted advisor to help companies improve their overall customer engagement experience and meet their business objectives.
The ideal candidate has between 3 - 5 years of account management or solution selling of infrastructure and / or software / technology into Mid Market or Commercial segments at scale or enterprise accounts.
Knowledge in telecom, software development, and consulting is a plus.
As a Customer Account Executive you will :
Responsibility for incremental revenue growth and retention, new use case and software adoption, and cross sell of Twilio’s new products.
level sponsors within these customer organizations (CIOs, CTOs, CFOs).
These QBRs will include Twilio Sales and Executive management.
As a Customer Account Executive you will have a
that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
We seek people who naturally demonstrate our, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
About us :
More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience.
Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.
By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry from emerging leaders to the world’s largest organizations to reinvent how companies engage with their customers.
Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Berlin, Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.