Technical Support Analyst (SC Cleared)
Venn Group
London, GB
8h ago

LondonContract£150 - £300 a dayJob DescriptionOur client, a major defence and security organisation, urgently require an IT Support Officer to undertake a long term contract based at their London office.

In order to be successful, it is essential that you have the following experience : Experience within 1st / 2nd line technical supportITIL FoundationSC ClearedWithin this exceptional role, you will be responsible for : Assist 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and to meet user requirementsProvide assistance in maintaining and upgrading technical systems in line with technical projectsSupport technical networks and infrastructureInstall, upgrade and support technical hardware, operating systems and softwareResolve issues in a proactive mannerDemonstrate applications to user(s), to support technical rolloutAssist with day to day network managementTrain user(s) on the usage of applications and technical systems as requiredConduct application support -

Bug Fixing) to include investigation and analysis of application issues, replicate issues on test systems and investigate database and / or code to identify faults and produce / test proposed solutionsPrepare and draft documentation, when requiredProvide technical advice and guidance to colleagues on software tools and applicationsSupport of any other technical infrastructure as directedResolve incidents in a timely mannerBuild good working relationships with both internal and external partnersThis represents an excellent opportunity to secure a long term contract within a renowned and dynamic organisation.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Add to favorites
Remove from favorites
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form