Client Manager
London, London, GB
1d ago

About the Role

As a Client Manager some of your key responsibilities will involve :

Core functional activity :

  • Client relationship management (direct clients and / or network).
  • Work on new strategies and support innovation initiatives in conjunction with the wider team.
  • Client meetings, including presenting to clients / prospects / network.
  • Meeting team budget / forecast in conjunction with wider team.
  • Present terms to client / network
  • Produce and / or deliver tenders
  • Providing benchmarking and placement advice to clients
  • Provide technical wording advice to clients / network
  • Firm Order, Lead Quote, Follow and Day to Day broking activity, as required.
  • Define marketing strategy (specific to placement)
  • Business travel, as appropriate.
  • Review / create / enhance submission
  • Review draft / final MRC
  • Contract review of insurance and indemnity clauses within contracts.
  • Create bespoke wordings / clauses (per client).
  • Complete quote / firm order information in Brokasure including finalisation of MRC
  • File maintenance - ECM
  • Send initial engagement to client / network
  • Send Cover confirmation to client / network
  • Scan / index final agreed slip
  • Provide invoicing instructions
  • Secondary functional activity :

  • Establish and manage pipeline.
  • Issue invoice to client
  • Respond to A / c queries
  • Create BID documentation if required
  • File Reviews / Technical Reviews / Peer Reviews
  • Develop strategy & goals
  • Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

    About you

    As a Client Manager your skills and qualifications will ideally include :

  • Specialty knowledge Energy Operations
  • Experience of managing client relationships;
  • Excellent client service skills;
  • Excellent understanding of London and Global insurance market dynamics and core processes;
  • Good analytical and problem-solving skills;
  • Excellent interpersonal skills;
  • High level of numeracy;
  • Good technical insurance knowledge;
  • Ability to use insurance industry IT systems to efficiently deliver client service;
  • Strong business acumen;
  • Effective communication and presentation skills;
  • Excellent understanding and application of compliance and FCA regulation;
  • Ability to work well as part of a team and with network offices;
  • Demonstrate integrity and professionalism
  • Salary and Benefits

    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.

    Our Colleague Experience

    Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose : to empower economic and human possibility around the world.

    This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

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