Tottenham Hotspur is a world-famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which includes a new world-class stadium which opened March 2019.
In this public facing role we are seeking to appoint retail casual workers to be responsible for assisting all retail operations.
All applicants should have enthusiasm and drive, in addition they should have excellent communication skills and the proven ability to work within a large workforce.
High customer service levels within the retail store, ensuring best in class experiences for all visitors
Assist with daily sales budgets to ensure daily targets are achieved in the retail shop.
Maintain agreed floor layouts, trading densities and standards of merchandising to maximize sales and profit
Assist in the implementation of all operational procedures including stock accuracy management and EPOS management.
Thinks ahead, generates innovative ideas
Values & respects others, builds relationships, collaborates
Gets things done, delivers to highest of standards, takes responsibility
Flexible approach to working hours
Able to work in pressurized environments and in a calm and effective manner
Use your own initiative when called upon
Enjoys working individually or part of a large team when required
Work unsupervised for periods of time.
Skills & Experience
A background within the retail industry, with experience in event retailing or working in a busy retail environment
Working knowledge of Retail systems
Demonstrable ability to carry out detailed tasks with minimal direction or supervision
Proven skills in inspiring, influencing and working within a large workforce
Proven success and awareness within employee relations and equality and diversity
Demonstrable ability to make quick decisions in a fast-paced environment
Proven track record of raising standards and the delivery of exceptional customer experiences
Safeguarding is fundamental to the success in all that we do. Whilst this role does not require a DBS check, successful candidates are to be reminded that we may review the role and the requirements at a later date which could result in standard background and DBS checks.