Claims Handler - Lloyds Market
MW Appointments
City of London
6d ago

Claims Handler

A wonderful opportunity to build and advance your career within a successful Lloyds / London Market environment. The successful candidate will possess some knowledge of professional lines claims and be keen to learn and progress their knowledge and skills.

Job Requirements :

  • Assist with the management of a portfolio of Lloyd's and Company Professional Lines claims, to include setting up new claims if necessary.
  • Manage and maintain monthly bordereau and Escrow accounts for claims that fall within the TPA delegated authority.
  • Manage and handle claims that fall outside any Delegated Authority.
  • Draft and issue correspondence as directed.
  • Investigate, follow up, and otherwise monitor the development of claims.
  • Review incoming claim correspondence on existing claims, formulate response and create workflows.
  • Establish and authorize adequate reserve amounts within authority levels based on exposure and recommend reserves beyond authority to appropriate management as necessary.
  • Negotiate settlements and / or cost-sharing agreements within specified authority.
  • Assist with coordination of and carrying out of TPA audits if necessary.
  • Review and maintain claims diary.
  • Assist underwriters with any general claims queries, client meetings and produce claims experiences where necessary
  • Liaise with brokers, solicitors, underwriters and other stakeholders.
  • Assist with Lloyd's and Company reporting requirements.
  • Handle Lloyd's and Company claims within designated SLAs and KPI's.
  • Assist with special projects as required.
  • Person Specification;
  • Experience handling Professional Lines lead and follow claims, in both the Company and the Lloyd's markets.
  • Good understanding of Professional Lines policy wordings.
  • Experience of managing bordereau and escrow accounts on binder business.
  • Experience of handling multi-jurisdictional claims.
  • Experience of managing TPAs.
  • Knowledge of UK Corporate market would be beneficial.
  • Knowledge of London market and European claim environments.
  • Good oral and written communication skills as well as organizational skills.
  • Working knowledge of the Microsoft Office Suite, ECF2 / IMR.
  • The ability to work in a team environment.
  • Can work with senior management, claims / legal professionals, other insurers, brokers, affiliated companies, or clients.
  • A self-starter who can handle a diverse range of claims and responsibilities.
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