Community Manager
Jam Logistical Services Ltd
Hastings, UK
3d ago

We are looking for a qualified Community manager to join our team.

If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content.

You should be a people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

Set and implement social media and communication campaigns to align with marketing strategies

Provide engaging text, image and video content for social media accounts

Respond to comments and customer queries in a timely manner

Monitor and report on feedback and online reviews

Organize and participate in events to build community and boost brand awareness

Coordinate with Marketing, PR and Communications teams to ensure brand consistency

Liaise with Development and Sales departments to stay updated on new products and features

Build relationships with customers, potential customers, industry professionals and journalists

Stay up-to-date with digital technology trends

Requirements

Proven work experience as a community manager

Experience launching community initiatives

Ability to identify and track relevant community metrics

Excellent verbal communication skills

Excellent writing skills

Hands on experience with social media management for brands

Ability to interpret website traffic and online customer engagement metrics

Knowledge of online marketing and marketing channels

Attention to detail and ability to multitask

GBP 26000 to 31000 per year

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