Avis Budget Group Fleet Repair Controller
We are currently looking for a Fleet Repair Controller to join our team based in our Bracknell HQ.
As a Fleet Repair Controller, you will play a pivotal part in the success of our company by supporting our fleet during repairs and maintenance.
Your role will also involve contributing ideas on continuous improvements to the fleet repair & maintenance process.
In this role, you will be ensuring that each repair that happens within the fleet is cost effective, safe and timely, therefore minimising downtime of the vehicle.
You will also be involved with regular communication with the wider team to assist in identifying areas of opportunity to support our operations and help improve our customers journey.
Key responsibilities Fleet Repair Controller
Processing all vehicle maintenance and damage repair activity
Assisting in maximising fleet utilisation at all times
Ensuring safe, roadworthy and well maintained vehicles are provided to field operations
Ensuring cost effective repair with consideration to minimising downtime and ensuring a safe repair method is used in reference to manufacturer’s specification.
Providing supplier performance detail to ensure performance is maintained in line with SLA
Managing and maintaining all live repairs within agreed SLA. Update systems accordingly with job progress details to ensure Operations and the Damage & Maintenance Team are kept aware of repair progress
Working with the Damage & Maintenance Team to drive continuous improvement in maintenance and repair activities including process
What we are looking for
Experience of evaluating damage estimates in mechanical & body repair
Qualified to and experience of writing damage estimates in mechanical & body repair
Automotive mechanical or body repair qualification (City & Guilds, SVQ) minimum level 1 or equivalent working experience.
Experience and knowledge of automotive repair process
Proven experience in an operational, customer driven, multi-site service environment
Good understanding of automotive industry and vehicle maintenance processes
Able to work within a pressured environment, and able to follow process
A team player mindset
Ability to build strong relationships internally & externally
Avis Budget Group is a leading provider of car hire solutions, operating some of the most recognised global brands through Avis and Budget, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than 1 million members.
If you are interested, please apply now!