Nurse Case Manager Rome Moen
cigna
United Kindom
18h ago

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Location : Rome, Italy - Working From Home and at client offices

Your Mission

As a Nurse Case Manager for Cigna IO&A, you will be dedicated to ensure the case management of the employees of our client, an IGO based in Rome.

The Nurse Case Manager will assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual’s health needs.

Assistance may include such activities as providing clinical information regarding medical conditions or treatments, identifying providers and coordinating complex care plans.

The Nurse Case Manager will promote quality cost-effective outcomes managing care needs through education and health advocacy to members serviced.

The Nurse Case manager is able to work independently and effectively communicate to internal and external customers by telephone, email or face to face with customers.

All the above activities will be performed either by visiting the patients in the hospitals or by phone, e-mail communication working from home or from the clients offices.

The nurse case manager is part of an internal team working in different locations.

Key Areas

Uses clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications.

Requirements

  • Bachelor in Nursing, 3-5 years of experience in international clinical management.
  • Languages required : Italian and English Bilingual.
  • Demonstrates problem-solving and analytical skills.
  • Ability to act as an advocate for the customer while complying with internal policies and procedures and contractual / legal compliance requirements.
  • Ability to operate personal computer, proficient with Microsoft office products, call center software, and a variety of software.
  • Ability to build solid working relationships with staff, matrix partners, customers and providers.
  • Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

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