Customer Account Manager/Administrator
TalentSpa
St Albans, Hertfordshire, Hertfordshire
4d ago

Customer Account Manager / Administrator

St Albans, Hertfordshire

Working Hours : Monday Thursday, 08.45-17.00, Fridays 08.45-16.00 (40 hrs p / w)

Salary : £22,000-24,000 per annum (FTE)

Benefits : Up to 30 days holiday (FTE), Sportswear discounts, early finish Fridays, pension scheme

Our Client is a market leader in design, sourcing, distribution, and promotion. Specialising in apparel, footwear, and accessories, our Client nurtures a range of high-profile consumer brands in both the UK & International markets, creating outstanding product ranges with authentic brand identities.

About the Role

Our Client is looking to recruit a Customer Account Manager / Administrator to who will be accountable for delivering all the specific needs of the Account Administrators' given customers, working closely with the Account Sales Manager.

They should make sure the customers are fully aware of all supply situations, that customer orders are sent to the warehouse for picking in a timely manner, and make sure the Logistics team are fully aware of all the customer requirements.

Key Responsibilities

To ensure all the logistical needs of their assigned customers are met to the full satisfaction of the customer.

To ensure all sales orders are processed correctly and are covered by an appropriate purchase order.

To be confident that the delivery date is within contract terms and all product and carton packaging meets customer requirements.

To work with the Sales Account Manager ensuring they are up to date with all relevant information, providing necessary reports.

To work with logistics, planning the future work demands, allowing necessary preparation. Making sure logistics have all necessary paperwork, information, labels etc.

Functional and / or Technical Skills

Excellent administrative skills

High level of attention to detail

High-level of organisational and planning skills with the ability to manage conflicting and competing demands effectively

Competent in using MS Office packages; Word / Excel / Outlook etc.

Behavioural Skills

Works co-operatively with others and values their contributions in order to meet Team and own objectives and support effective team working. (TEAM)

Involves and supports others in order to indicate what is required and strive for improved business performance. (LEADERSHIP)

Communicates relevant information clearly and concisely to others in order to share information and gain commitment. (COMMUNICATION)

Collects relevant information and identifies solutions to problems in order to assess / understand issues and resolve problems. (RESULTS)

Interviews

Please note that this vacancy closes to new applicants on Wednesday 20th November 2021.

Our Client is an equal opportunities employer.

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