Technical Solution Consultant (Deployment)
Risk Management Solutions, Inc
London, United Kingdom
34d ago

Key Accountabilities :

You will drive the planning, execution and review of product deployments, performing onsite and remote installations of RMS products and delivery of hosted solutions.

  • This activity will require occasional international travel and will be scheduled on an as needed basis. In addition, you will participate on joint client / RMS teams to support large and / or complex engagements;
  • Partner with targeted clients to understand their current state, requirements and ready them for adoption of the RMS solution
  • Determine scope and time of the work-stream and manage the engagement against set milestones
  • Deploy and integrate (where required) RMS solutions to clients in line with the agreed deliverables and quality
  • Manage and bring to resolution customer inquiries / issues related to the deployment throughout the engagement
  • Participate in the development of technical documents for client solutions and a technical knowledgebase
  • Support product release management activities participate in technical and end-user training, review documentation, perform test installations and system administration testing
  • Participate in the development of product awareness presentations, documents and demonstrations
  • Participate in and lead client meetings and workshops by developing meeting materials (agendas, interview questions, scribing meeting notes
  • Skills / Experience Required :

  • Must be educated to at least degree level in a relevant subject e.g. computer or IT related;
  • Demonstrable experience in systems administration, problem solving, trouble shooting, active listening, analysing data, performing evaluations, developing recommendations and possess strong oral, written and presentation skills;
  • Self-directed with the ability to perform in cross-functional, multi-organizational and virtual teams;
  • Possess a competence in systems analysis, client / stakeholder management, systems deployment and system architecture and integration;
  • Possess a strong competence and experience with the following technologies :
  • o Microsoft Windows, Server and HPC products

    o Microsoft SQL Server

  • Strong competence on Windows Server system administration / troubleshooting;
  • Preference will be given to individuals with knowledge of cloud computing technologies including both cloud and on-premise deployments of technologies such as Microsoft Azure and Amazon AWS ;
  • Must have proven experience in deploying and supporting business applications;
  • Ability to resolve issues, coupled with an ownership based approach
  • Desirable :

  • Experience working with clients in the Insurance or Reinsurance markets (including Brokers) is advantageous, as is experience in implementing or supporting business software applications into these markets;
  • Preference will be given to individuals with :

  • Experience in a consultative environment / team
  • Awareness of networking protocols, their limits and requirements, including client / server and n-tier architectures;
  • Awareness and application of disaster recovery and security principles for networking and data storage.
  • Working knowledge of cloud integration architectures and technologies.
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