Supervisor
VF Corporation
EMEA > GBR > London > Store (Westfield White City) - TBL
5d ago

Principal Accountabilities :

Under close supervision : * Support the daily operations of retail stores* Perform a variety of routine assignments

Knowledge & Skill Requirements :

  • High school diploma or equivalent education; Associate‚Äôs degree preferred* Minimum of one year of related experience preferred
  • Knowledge & Application :

  • Applies knowledge of a body of standardized rules, procedures, operations, etc within a specialized or technical field
  • May include multistep processes which requires a fairly detailed knowledge of the specialized area* Requires extensive on-the-job or previous training and experience
  • May require formal occupational training or certification* Operative / Technician roles will typically operate more complex machinery / processes
  • Problem Solving :

  • Problems are known, defined, and readily apparent* Issues may occasionally require some fact finding to solve* Non-routine issues typically escalated to more senior team member or supervisor* Selects best option from a set of defined procedures / solutions using common sense and experience of similar situations* Refers to procedures, technical aids, co-workers, and supervisors
  • Interaction :

  • Interacts with a range of individuals both within and outside immediate team to convey basic information* Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)* Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact
  • Impact :

  • Supports the achievement of goals through personal effort in own work area* Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles* Required to achieve daily and weekly tasks under general supervision with work regularly checked
  • Accountability :

  • Accountable for delivery of own work activities to agreed timescales and quality* Performance measured against predefined service level requirements or equivalent metric* Aware of costs and / or service level requirements and expectations
  • R-20220310-0013

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