Mitie has a great opportunity for a Relief Distribution Security Officer to join the Total Security Management Team.
Relief Distribution Security Officers must be available to cover various shift patterns as well as being flexible in their approach to potential changes to working patterns.
Job Objectives & Responsibilities
To protect our customer’s property, people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Operations Manager and in accordance with UK Law and Guidance bodies.
Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
Comply with legal obligations and safety requirements of the role.
Follow instructions and procedures appropriately without unnecessarily challenging authority
Work in a systematic, methodology and orderly way.
To conduct patrols in line with AIs
Security and Health & Safety
Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
Use common sense and initiative by immediately involving others if a situation appears to become threatening.
To maintain professional conduct in the face of difficult situations and challenging customers
Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
Keep to schedules and demonstrate commitment to Mitie and the Client.
To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
To call emergency services and Communication Centre to report all incidents.
The relief distribution security officer will need to be a team player with an enthusiastic attitude.
Able to work on own initiative.
Will need to travel to various client sites to cover sickness, holidays and provide support to the core team when required
Be adaptable, with an ability to work with different teams and locations on a daily basis
Distribution Security experience.
Ability to work effectively within a team in a fast-moving services business
Capability in the use of technology
Flexible Approach to work to suit the business needs.
Excellent communication skills are required both written and verbal.
It is important the relief distribution security officer is calm under pressure.
Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
Door Supervision or Security Guarding License essential, CCTV licence would be beneficial
A Full UK Driving licence would be beneficial
It’s the little things that count -
On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.
A comprehensive training programme in place to support personnel development
Note : This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.
A more detailed job description will be available at interview should you be successful in your application. Specific tasks and objectives will be agreed with the post holder throughout the period of employment.
The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and / or the needs of the business.