Overview of Role
The CRM Systems Administrator is responsible for helping to, coordinate, maintain and drive, sales operation excellence, with the development of CRM processes and tools to support GB&I Healthcare sales team.
They will work closely with the CRM Manager, Country Sector Lead, GB&I Healthcare Leadership Team, Modality Managers and Corporate and Central Function Heads as required.
The post hold will also liaise closely with internal & external customers.
Length of Contract
This is a 6 month fixed term contract, with a strong possibility of extension, depending on the requirements of the business.
What are the core responsibilities of the role?
Ownership and maintenance of the CRM System, which is used to forecast our sales pipeline (funnel)
Gathering market data from a variety of sources to strengthen the integrity of the CRM
Identifying and correcting of inaccurate data within the CRM system, maintaining outstanding levels of data quality to support accurate business reporting
Setting up of new client accounts
Ensuring that data on CRM maps correctly to business SAP system
Providing helpdesk support for all CRM system related queries, with a view to resolving in a timely manner (This will include liaising with overseas central support functions as required).
Responsible for updating price-lists and distributing of spreadsheets and relevant information to all stakeholders in a timely manner
Liaising with the Business / Sales Managers to maintain local products in the CRM System.
Process and logging of all sales orders and update systems as required
On-boarding- of new CRM system users with the provision of operator set-up and training along with continued support
Co-ordination and organisation of portable equipment demonstrations, with accurate recording of such
What experience and skills do I need to qualify for the role?
Significant experience with using CRM systems as a sales and reporting tool or operating within the CRM environment
Proven experience of working with data, demonstrating high levels of accuracy and attention to detail
Ability to work well within a team and under own initiative
Be prepared to challenge and improve working practices
Ability to communicate confidently at all levels and help to support field-based Sales Managers (good telephone skills essential here)
Basic competency within Outlook, Word, Excel, PowerPoint required.
A bit about us...
We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment.
We are inspired to transform the way things are done because we want what is best for our people, our customers and ultimately the health of mankind.
While we are invested in engineering excellence leading-edge medical technologies and services, we don’t stop there. We’re also deeply invested in our 48,000 people with the hearts of pioneers and minds of engineers, highly committed and connected in this industry.
And as we strive to shape the future of healthcare, our overall success will depend on our ability to continuously reinvent ourselves.
In order to push the boundaries in our exciting and challenging industry, our shared sense of common purpose guides our decisions and day-to-day work.
We work in a flexible and dynamic environment that allows for our own priorities. And while we respect each other’s individuality, we are proud of the high level of team spirit we share.
What we offer
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance and pension.
Through our flexible benefits scheme you can select benefits that best suit your lifestyle, including private healthcare.
How to apply
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability, as we will use this data to review your suitability for the role.
Job ID : 89716
Organisation : Siemens Healthineers
Experience Level : Experienced Professional
Job Type : Full-time