Manager of Inside Sales
6d ago


The Manager of Inside Sales is responsible for developing and running a team that works closely with sales team to drive the growth of Mimecast products from new and existing accounts.

The focus will be on maximizing lead qualification and conversation rates while mentoring the team to ensure they are hitting and excelling key performance metrics.

The successful candidate but must be able to clearly understand and articulate the Mimecast servicing value proposition.

The Manager of Inside Sales will partner with the marketing organization to follow up on inbound inquiries, develop plans, and share feedback on marketing campaign effectiveness.

Good business judgment and skills will be crucial, as this position will require interaction with prospective customers and senior level management.

This would be a great position for an experienced team lead looking for their next step.

Key Responsibilities :

  • Manages a team of Business Development Representatives (BDRs)
  • Responsible for successfully leading a team to goal achievement of appointment setting, Sales Accepted Leads, and revenue targets
  • Participates as a team member in strategic and tactical planning for the organization
  • Responsible for coaching, performance management and career development of the team
  • Implements and maintains sales best practices
  • Contributes to the development and implementation of rules of engagement as well as policies, procedures and programs
  • Responsible for hiring, training and ramp-up of new team members
  • Manages performance metrics for team members
  • Develops, maintains, and reports on monthly and quarterly team forecasts
  • Arranges on-going product and competitive trainings
  • Supports all tactical management functions
  • Suggests improvement to optimize lead qualification process
  • Report on team performance by identifying and implementing actions needed for achievement of goals
  • Ability to support the team with outbound dialing (cold calling) and handling inbound inquiries
  • Essential Skills and Experience :

  • Minimum 12 months transferable management experience
  • At least 12 months direct experience working in an inside sales / business development or outbound makret research position, working closely with a sales team
  • Software experience is a plus
  • High energy, results oriented, driven professional
  • Mentoring, training and feedback skills
  • Excellent business judgment
  • Capacity to prioritize effectively and work independently
  • Ability to work in teams to develop strategies and action plans, and to share results
  • Knowledge of technical marketplace and IT organizational structures
  • Comfortable interacting with potential clients on the telephone and over email
  • Desirable applicants will have knowledge of sales and sales process and familiarity with a CRM system
  • Reward :

    We offer a highly competitive rewards and benefits package including private healthcare and life coverage. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities.

    All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity. Are you ready to jump onboard with us?


    Mimecast is a global company with certain business operations in North America. By responding to this advertisement you are agreeing to your details, including any personally identifiable information therein, to be transferred to Mimecast North America, Inc.

    Mimecast North America, Inc will maintain adequate technical and organizational measure to protect your personally identifiable information and shall use it for the purposes of assessing suitability for this role.

    Should you wish to respond to this advertisement but do not consent to such transfer, please notify us in advance so that we are able to make alternative arrangements.

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