Technical Support
Ensure systems and processes are in place to support all new products and / or products enhancements.
Technical Knowledge and skills :
Practical :
Working knowledge of the spreadsheets and word processing; Able to create and maintain clear written procedures; Negotiation and influencing skills.
Detailed knowledge of IOM and UK pension regulations.
Maintenance of required technical and industry / regulatory knowledge required to support role.
Ability to make decisions in line with personal ownership and authorities; Ability to embed a client centric mind-set amongst team members which ensures the delivery of excellent client service.
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