LGIM is the investment management arm of Legal & General Group, a FTSE 100 company. We are one of Europe’s largest asset managers and a major global investor, with assets under management of £983.
3bn* (as at 31 December 2017). Our success has been built by focusing on clients and providing them with services and solutions that meet their needs.
We offer strategies across the full spectrum of asset classes, including equities, bonds, property, alternatives and cash, as well as multi-
asset strategies tailored to the needs of institutional and retail investors.
LGIM is one of the world’s leading providers of index fund management. We are at the forefront of developments in liability-
driven risk management solutions for defined benefit pension schemes, a leading provider of defined contribution solutions and also offer wide range of strategies to help our clients manage their investment objectives.
LGIM continues to innovate as markets evolve, building strong relationships with clients including pension scheme, sovereign wealth funds, wealth managers and other professional investors.
We understand that our scale brings responsibilities. We play an active role in the companies we invest in, from exercising shareholder voting rights to directly engaging with companies at a board level.
By engaging with businesses, we aim to unlock value for investors and shape the future and sustainability of financial markets.
In addition to having a leading position in the UK, we have selectively expanded into new markets across Europe, the Middle East, Asia and the US.
We believe that translating our capabilities to reflect the needs of our international clients will mean we are well placed to help them achieve their objectives.
LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients.
Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds.
In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.
Ensure the function is structured in a manner that supports a global operating model; with focus on team structure and workflow organisation.
Proactively manage the Trade Processing Team (covering Securities, Repos, Foreign Exchange and Money Market Deposits). Proactively engage with key stakeholders to understand future requirements and how these can best be serviced.
Ensure team structure supports the service provision to support a global operating model and workflow is organised appropriately.
Identify processes and service enhancements, or potential risks, to ensure the global client service provided is of the highest standard and remains fully compliant.
Manage the resolution of complex outstanding items, business issues and rectify anomalies to ensure high-level of customer service.
Actively own, track and feedback to global stakeholders on all team initiatives. Undertake quality assurance of work to ensure errors are minimised.
Represent the team and department in a professional, collaborative, and commercially aware manner, developing good working relationships with all internal and external parties.
Ensure the system infrastructure is robust, trusted and supports the longer term department strategies and enables efficient global operational service delivery in compliance with all internal and regulatory requirements.
Maintain detailed knowledge of global operational processes and systems. Continuous review of team procedures, policies, systems and issues.
Recommend changes to procedures and implement, ensuring that they are globally scalable, repeatable and efficient. Participate in department wide reviews of procedures where appropriate.
Work collaboratively with manager / staff, fostering credibility and influence towards developing a reputation of operational excellence across the firm.
Work collaboratively with peers to share best practise and create awareness of issues throughout the department. Work collaboratively with peers in US and Asia Operations teams.
Ensure superlative service levels are maintained to both internal and external parties. Produce insightful and meaningful MI reporting to management highlighting trends, analysis, errors.
Responsible for sharing market information to relevant internal departments. Identify issues / changes which impact teams across Global Operations / LGIM.
Work closely with service providers to ensure service provision supports our business requirements. Recruit, manage, develop and engage team members seeking continuous improvement in both quality standards and productivity.
Ensure team proficiency through pro-active performance management. Proactively identify training and development needs of staff which provide a focus for delivery in line with department objectives and Global Operations strategy.
Maintain technical capability for job, keeping abreast of market and industry developments. Robust management and implementation of projects / initiatives.
Challenge established methods, explore and promote new ideas or ways of working with the buy in and enthusiasm from team.
Strong experience / skills in oversight controls. Demonstrable people management skills and proven experience of delivering change.
Constantly challenge established methods and to look at promoting new ideas with the buy in and enthusiasm from your team.
Proven track record of dealing with and influencing upwards to more senior managers. Collaborative and personalised approach to service commitment, delivery and continuous improvement.
Confident liaising across Front Office and Global Operations environments. Evidence of effective working relationships with internal and external stakeholders.
Flexible, adaptable and able to multi-task in a fast paced and changeable environment. Ability to grasp issues, find creative and innovative solutions to problems.
Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget. Ability to successfully debate and subsequently influence internally & externally Ability to represent the team / department internally (including at senior management level) and externally to clients or at industry forums.
Strong communication skills both verbal and written, with an ability to articulate issues clearly and logically. Strong analytical and written skills.
Developed presentation skills.
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you.
Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days' holiday, private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.