Technical Support Analyst
Calibre Candidates Ltd
Camberley
14d ago

Overview

An exciting opportunity for an IT Support to join a large, progressive, international Company based in Camberley. You will be trained in supporting the whole life-

cycle of all user devices and providing support for desktops, server and network issues. You will work within a small and friendly technical support team, which gives the opportunity to develop broad-

ranging experience and also undertake some IT projects work.

Responsibilities

  • Trained to provide technical diagnosis and issue resolution for onsite and remote employees
  • Using your communication skills to take ownership of user problems
  • Hands on experience procuring, issuing, configuring and supporting equipment
  • Accurately recording calls and resolutions on the Company call logging system
  • Delivering administration of the local office network and hosted Windows server, including patching, upgrades and backups
  • Coaching staff on applications and systems
  • Maintenance and administration of IP phone systems and mobile phones
  • Requirements

  • Previous experience in an IT Support role
  • Must have supported Microsoft Office and ideally some server issues
  • Experience working with Active Directory desirable
  • Strong interpersonal skills
  • Benefits

  • Opportunity to gain a broad-ranging IT experience and projects, rather than just help-desk or a specific area of support
  • Working within a small, friendly and supportive team environment
  • If you think that you’re suitable for this role, then please click APPLY now!

    Recruitment Note

    Due to the unprecedented volume of response we are currently receiving, regrettably, we are unable to respond to every application individually.

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